AI Automation Engineer

HKT; Hong Kong; On-site; HKD 520,000 - 760,000; Full time

Job summary

PCCW Group is seeking a skilled automation engineer in Hong Kong to design, develop, and support intelligent automation solutions using Microsoft Power Platform technologies. You will collaborate with business and technical teams to deliver efficient automation and pilot AI-powered solutions.

The role requires a degree in CS/IT/Software Eng and 3–5 years of related experience, with Cantonese and English fluency.

Qualifications

• Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• 3-5 years of experience in software development, automation, system integration, or solution delivery.
• Experience with REST APIs, JSON, and enterprise application integration.
• Experience with Microsoft Power Platform technologies, particularly Power Automate and Power Apps.
• Exposure to Copilot Studio, Hi Agent, AI Agents, chatbots, or Generative AI technologies is highly desirable.
• Familiarity with Microsoft Azure and Microsoft 365 technologies is an advantage.
• Strong analytical and problem-solving skills with a willingness to learn and experiment with new technologies.
• Good communication skills and the ability to work with both business and technical stakeholders.
• Fluent in Cantonese and English.

Responsibilities

• Design, develop, and support intelligent automation solutions using Microsoft Power Platform technologies, including Power Automate, Power Apps, Copilot Studio, and Hi Agent platforms.
• Collaborate with business stakeholders and technical teams to understand requirements and deliver automation solutions that improve operational efficiency.
• Develop proof-of-concepts (PoCs) and pilot solutions leveraging Generative AI, AI Agents, workflow automation, and enterprise integrations.
• Support the implementation, testing, deployment, and maintenance of automation and AI solutions across business functions.
• Stay current with emerging AI and automation technologies and contribute ideas for continuous improvement.

Skills

REST APIs

JSON

Enterprise integration

Analytical skills

Communication skills

Cantonese and English

Education

CS/IT/Software Eng degree

Tools

Power Platform

Power Automate

Power Apps

Copilot Studio

Hi Agent

AI Agents

Azure

Microsoft 365

Job description

Design, develop, and support intelligent automation solutions using Microsoft Power Platform technologies, including Power Automate, Power Apps, Copilot Studio, and Hi Agent platforms.

Collaborate with business stakeholders and technical teams to understand requirements and deliver automation solutions that improve operational efficiency.

Develop proof-of-concepts (PoCs) and pilot solutions leveraging Generative AI, AI Agents, workflow automation, and enterprise integrations.

Support the implementation, testing, deployment, and maintenance of automation and AI solutions across business functions.

Stay current with emerging AI and automation technologies and contribute ideas for continuous improvement.

Requirements

Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.

3-5 years of experience in software development, automation, system integration, or solution delivery.

Experience working with REST APIs, JSON, and enterprise application integration.

Experience with Microsoft Power Platform technologies, particularly Power Automate and Power Apps.

Exposure to Copilot Studio, Hi Agent, AI Agents, chatbots, or Generative AI technologies is highly desirable.

Familiarity with Microsoft Azure and Microsoft 365 technologies is an advantage.

Strong analytical and problem-solving skills with a willingness to learn and experiment with new technologies.

Good communication skills and the ability to work with both business and technical stakeholders.

Fluent in Cantonese and English.

PCCW Group is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated business transformation solutions and has built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, big data analytics, fintech and healthtech services to deepen its relationship with customers.

PCCW Group is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated business transformation solutions and has built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, big data analytics, fintech and healthtech services to deepen its relationship with customers.