Administrative Assistant II

St. Paul's Hospital; Hong Kong; On-site; HKD 201,000 - 301,000; Full time

Job summary

St. Paul’s Hospital is seeking an Administration Officer to provide general clerical service and administrative support to the department, ensuring smooth operations.

You will develop and maintain filing systems and record keeping, and compile, process and organize medical records and patient care documents such as claims and diagnostic reports required during care. Proficiency in MS Office and Chinese word processing is essential.

Qualifications

• F.5 or equivalent is required.
• Proficient in MS Office applications & Chinese word processing.
• Self-motivated, flexible, customer care mindset, able to work independently with multi-tasking skills and problem-solving skills.

Responsibilities

• Provide general clerical service and administrative support to department operation
• Develop and maintain filing system and system of record keeping
• Compile, process organize medical records, patient care related document such as claims, medical legal reports, diagnostic reports as required during patient care process
• Assist in general reception, customer care, complaint handling, patient's registration & booking of appointment
• Utilize health information system to support clinical services
• Perform any other duties as assigned by supervisors

Skills

Customer service

Multitasking

Problem solving

Independent work

Education

F.5 or equivalent

Tools

MS Office

Chinese word processing

Job description

Provide general clerical service and administrative support to department operation

Develop and maintain filing system and system of record keeping

Compile, process organize medical records, patient care related document such as claims, medical legal reports, diagnostic reports as required during patient care process

Assist in general reception, customer care, complaint handling, patient's registration & booking of appointment

Utilize health information system to support clinical services

Perform any other duties as assigned by supervisors

Job Requirements:

F.5 or equivalent

Proficient in MS Office applications & Chinese word processing

Self-motivate, flexible, customer care service mindset, able to work independently with multi-tasking skills and problem-solving skills

What can I earn as an Administration Officer