Accounting Assistant (1 year contract renewable)
CITADEL Pacific Ltd.
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Benefits offered by this job
Job summary
Qualifications
- 1-3 years of relevant experience in billing operations or back-office support.
- Experience in utilities or service industries is an advantage.
- Highly detail-oriented with strong numerical accuracy.
Responsibilities
- Execute and validate gas usage data for customers.
- Ensure timely issuance of monthly bills.
- Act as the primary back-office contact for showrooms.
Skills
Job description
About the job Accounting Assistant (1 year contract renewable)
About IP&E GBA, a company of Citadel Pacific Group
IP&E GBA Ltd. is a leading LPG supplier serving Hong Kong and Macau, offering a diverse portfolio of renowned brands including Esso, Mobil, and Shell. IP&E GBA Ltd. is committed to offering high-quality products and value customer experience through our extensive distribution network, intensive industry expertise and professional customer service representative continuously. We also have a strong commitment to sustainable development and put effort in maintaining a balance between making profit and fulfilling the company's social responsibilities towards the community and environment.
This role is responsible for supporting the end-to-end billing cycle and customer account lifecycle. The Accounting Assistant will ensure accurate gas usage calculations, timely monthly billing, and effective handling of account terminations. The position also provides essential back‑office support to showrooms, ensuring billing‑related issues are resolved efficiently and accurately.
- Execute and validate gas usage data for residential and commercial customers.
- Ensure accurate and timely issuance of monthly bills in accordance with billing schedules.
- Perform data checks to identify and resolve discrepancies prior to bill generation.
- Manage account closure workflows, including reviewing termination applications submitted by showrooms.
- Coordinate and process ad‑hoc meter reading requests.
- Calculate and issue final gas bills accurately and within required timelines.
- Act as the primary back‑office contact for showrooms on billing‑related matters.
- Investigate and resolve urgent billing enquiries, meter reading discrepancies, and usage‑related issues.
- Perform general clerical and administrative duties as required.
- Maintain accurate and up‑to‑date customer account records and documentation.
- Support data filing, reporting, and internal record‑keeping processes.
- 1‑3 years of relevant experience in billing operations, accounts receivable, customer account administration, or back‑office support.
- Experience in utilities, energy, or service industries is an advantage.
- Proficient in MS Excel, including functions such as VLOOKUP and pivot tables.
- Comfortable working with numerical data and operational systems.
- Highly detail‑oriented with strong numerical accuracy.
- Able to work under tight billing deadlines and manage multiple tasks simultaneously.
- Responsible, well‑organized, and able to work independently as well as part of a team.
- Good team player and excellent communication skills
- 12 days annual leave
- Contract-end bonus
- Medical Insurance
- Renewable contract
- 5 days' work
- Stable Position
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