Account Representative

MacGregor; Hong Kong; Vor Ort; HKD 420.000 - 620.000; Vollzeit

Zusammenfassung

MacGregor in Hong Kong is seeking an Account Representative to promote spare parts, serve as the branch’s primary customer contact, and support the sales team with scheduled tasks.

The role focuses on driving sales through customer visits, lead generation, negotiations, and relationship management, ensuring timely orders, accurate reports, and collaboration with the local finance function.

Qualifikationen

• Bachelor's degree in engineering, marine or business.
• 3–5 years of experience in marine, shipping or offshore industries in Hong Kong.
• Fluent in English language - both verbal and written.

Aufgaben

• Maintain and update comprehensive market and customer information, reporting key insights to management.
• Build and strengthen customer relationships while driving service contract sales and managing quotations and installed base details
• Ensure timely order and delivery follow-up, escalating issues as needed to protect customer relationships
• Support accounts receivable collection in collaboration with the local controller
• Execute assigned projects to contribute to the company's overall success

Kenntnisse

English fluency

Communication skills

Negotiation

Presentation

Ausbildung

Bachelor's degree in engineering, marine or business

Tools

Microsoft Office

Jobbeschreibung

MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.

We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.

MacGregor - Let's shape the future together

Do you thrive in building customer relationships, exceeding sales targets, and managing budgets effectively? Looking no further, MacGregor is looking to hire an Account Representative with experience in marine, shipping, or offshore industries. The purpose of this role is to promote and sell spare parts, serve as the primary customer contact for the branch, and fulfill additional management-assigned tasks to support the company and local sales team.

Your day-to-day responsibilities will include driving sales through customer visits and lead generation, negotiating deals, assessing customer needs, building client relationships, reporting market intelligence, executing sales plans, and consistently meeting or exceeding sales budgets. In addition, you will produce and file detailed visit reports from all customer meetings.

Main Tasks And Responsibilities

• Maintain and update comprehensive market and customer information, reporting key insights to management
• Build and strengthen customer relationships while driving service contract sales and managing quotations and installed base details
• Ensure timely order and delivery follow-up, escalating issues as needed to protect customer relationships
• Support accounts receivable collection in collaboration with the local controller
• Execute assigned projects to contribute to the company's overall success

This role is part of our Global Services Division. Reporting directly to the Regional Account Manager. This position is based in Kwai Fong, Hong Kong.

What You'll Need To Succeed

Understanding of the marine, shipping, or offshore industries is essential for this position. We are looking for a person with established experience in the Hong Kong market and with competence in Microsoft Office Suite. You are a self-driven, customer-focused individual with communication, collaboration, negotiation, and presentation skills, able to work with limited supervision, and you have a desire to further develop yourself and the department.

Ideally you have

• Bachelor's degree in engineering, marine or business
• 3-5 years of experience within the marine, shipping, or offshore industries in Hong Kong
• Fluent in English language - both verbal and written

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally.

Values guide our work

• Customer Success: Our customer's success is our success. We focus on partnership, transparency, and accountability to deliver lifetime value.
• Passion to Improve: Always moving forward. We foster a growth mindset, encourage curiosity, and the courage to challenge the status quo.
• Winning Together: No one makes the difference alone. We emphasise internal collaboration and mutual trust to ensure we win as "One MacGregor."

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

www.macgregor.com