24/7 Fraud Monitoring & Risk Support Associate

Bank of China (Hong Kong) Limited; Hong Kong; Vor Ort; HKD 300.000 - 420.000; Vollzeit

Zusammenfassung

Bank of China (Hong Kong) Limited is seeking a Fraud Monitoring Analyst to perform 24x7 surveillance across e-channels and credit card issuing within Personal Banking. You will identify suspicious activity and ensure timely follow-up on transactions.

Responsibilities include executing fraud control measures, verifying transactions, freezing accounts when required, and updating case records for investigations. Strong communication in Chinese and English is essential, with Mandarin an advantage.

Qualifikationen

• Bachelor's degree or above in risk-related fields as preferred.
• 1–2 years' experience in risk management is advantageous.
• Strong statistical knowledge is required.
• Generative AI knowledge is considered an advantage.
• Good written and spoken Chinese and English; Mandarin a plus.

Aufgaben

• Monitor fraud across 24/7 for various e-channels and credit card issuing.
• Follow up on transactions and identify potential fraud.
• Execute fraud control measures including verification and account freezing.
• Adjust monitoring parameters and prepare data for investigations.

Kenntnisse

Risk Management

Statistical knowledge

Communication skills

Bilingual Chinese & English

Ausbildung

Bachelor's degree or above in Risk Management / Law / Data Science / AI / Mathematics

Tools

SAS

Python

Alteryx

Tableau

Generative AI

Jobbeschreibung

Bank of China (Hong Kong) Limited is seeking a Fraud Monitoring Analyst to perform 24x7 surveillance across e-channels and credit card issuing within Personal Banking. You will identify suspicious activity and ensure timely follow-up on transactions.

Responsibilities include executing fraud control measures, verifying transactions, freezing accounts when required, and updating case records for investigations. Strong communication in Chinese and English is essential, with Mandarin an advantage.