24/7 Crypto Trading Operations Specialist

Victory Fintech Company Limited; Hong Kong; Presencial; HKD 180 000 - 300 000; Tempo integral

Resumo da oferta

Victory Fintech Company Limited in Hong Kong is seeking an Operations Specialist to support day-to-day operations of our institutional digital asset trading platform. You will monitor real-time activities, assist in trading and custody operations, and coordinate with Technology, Risk and Compliance teams.

The role emphasizes incident handling, SOP development, and process improvements in a fast-paced startup environment.

Qualificações

• 1-3 years of relevant work experience in operations, trading support, financial services, fintech or related fields.
• Experience in the cryptocurrency / digital asset industry is preferred, particularly in crypto exchanges, trading platforms, custody or wallet operations.
• Basic understanding of trading operations, order execution, settlement, reconciliation or related financial processes.
• Strong attention to detail, problem-solving skills and ability to work effectively under pressure.
• Good communication and coordination skills, with a proactive and hands-on working attitude.

Responsabilidades

• Trading & Platform Operations: Support daily trading platform operations, including monitoring order flows, trade execution, settlement and reconciliation processes.
• Monitor platform activities and key operational indicators to identify potential issues or unusual trading activities.
• Assist in handling operational exceptions and ensure timely follow-up and resolution.
• Support 24/7 trading operations, including shift handovers and operational reporting.
• Identify, investigate and escalation trading, custody or system-related operational issues.
• Coordinate with Technology, Risk, Compliance and other relevant teams to resolve incidents efficiently.
• Follow established operational procedures and internal controls to maintain platform stability.
• Maintain accurate records of operational incidents, exceptions and follow-up actions.
• Operational Process Improvement: Assist in developing and maintaining SOPs, operational workflows and related documentation.
• Identify inefficiencies or recurring issues in daily operations and propose practical improvements.
• Support system upgrades, testing, new feature launches and operational process enhancements.
• Work with Product and Technology teams to improve operational efficiency, monitoring tools and automation.
• Cross-functional Collaboration: Coordinate with internal teams and external service providers on operational matters.
• Support trading, custody, settlement and other related operational activities.
• Prepare daily operational reports and provide timely updates on issues and progress.

Conhecimentos

Attention to detail

Proactive & hands-on

Bilingual English/Chinese

Problem-solving

Formação académica

Bachelor's degree in Finance, Business, Economics, IT or related discipline

Descrição da oferta de emprego

Victory Fintech Company Limited in Hong Kong is seeking an Operations Specialist to support day-to-day operations of our institutional digital asset trading platform. You will monitor real-time activities, assist in trading and custody operations, and coordinate with Technology, Risk and Compliance teams.

The role emphasizes incident handling, SOP development, and process improvements in a fast-paced startup environment.