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Quality Manager
Job summary
A family-run food business in Telford is seeking an experienced Quality Manager to lead food safety and quality compliance systems. This hands-on role involves overseeing quality assurance processes, driving BRCGS standards, and coaching staff across the factory. The ideal candidate will have proven experience in food manufacturing and strong people management skills. Join a forward-thinking company where quality and innovation matter.
Qualifications
- Proven experience in food safety and quality management.
- Strong track record in improving food safety and managing compliance.
- Ability to coach and develop staff effectively.
Responsibilities
- Oversee quality assurance from raw materials to finished products.
- Drive compliance with BRCGS standards.
- Act as HACCP Team Leader.
- Manage audits and site inspections.
- Monitor KPIs and non-conformances.
Skills
Quality Manager
We are working with a family-run business where people are at the heart of everything we do. We are looking for an experienced and driven Quality Manager to take full technical ownership of our site. This is a hands-on role with real autonomy - leading food safety, quality, and compliance systems while coaching and developing a strong culture of excellence across the factory.
What you'll be doing
- Overseeing quality assurance from raw materials through to finished products.
- Driving compliance with BRCGS standards and leading the site to maintain our AA grade.
- Acting as HACCP Team Leader, ensuring robust food safety systems are in place.
- Leading factory inspections and embedding strong GMP practices through cross-functional teamwork.
- Managing audits, site visits, and EHO inspections, representing the business to customers and external bodies.
- Monitoring KPIs, non-conformances, complaints, and product release to ensure effective close out and continuous improvement.
- Supporting NPD projects with technical expertise.
- Coaching and developing staff across the site to improve knowledge of Food Safety & Quality Systems.
- Conducting monthly hygiene audits and actively managing shelf life to maximise customer value.
- Working closely with commercial teams to ensure aligned customer communications.
What we're looking for
- Proven Quality Management experience in a UK food manufacturing environment (ideally with retailer or brand exposure).
- Strong knowledge of BRCGS and QMS with a proven track record of improving food safety and quality.
- Skilled in managing audits and inspections.
- HACCP Level 3 minimum (Level 4 desirable).
- Internal auditing experience.
- Excellent people management and coaching skills with a hands-on leadership style.
- A positive, proactive "can-do" attitude and customer-focused mindset.
- Strong written and verbal English skills, with sensitivity to supporting a multilingual workforce.
- Commercial awareness and the ability to balance compliance with operational efficiency.
Ready to make your mark?
Apply now to join a forward-thinking food business where quality, innovation, and people truly matter.
For further information please call Luan at MorePeople on 01780 480530
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.