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Become a Luxury Brand Evaluator in Bluewater, UK- Apply Now
CXG
Dartford
Remote
GBP 60,000 - 80,000
Part time
20 days ago

Job summary

A luxury brand evaluation company is seeking evaluators to assess customer experiences with high-end brands. You will choose assignments that fit your interests—visiting stores or shopping online. There are no experience requirements, and the role involves providing feedback on service quality. Join a community that values authentic customer insights and helps redefine luxury experiences.

Benefits

Flexible assignments
Compensation for evaluations
User-friendly feedback management platform

Qualifications

  • Must be 18 years or older.
  • Current customer of premium and luxury brands.
  • Punctual, organized, detail-oriented, and reliable.

Responsibilities

  • Choose assignments aligned with personal preferences.
  • Evaluate luxury experiences by visiting stores or online.
  • Provide honest feedback through questionnaires.

Skills

Attention to detail
Customer experience evaluation
Observational skills
Job description
About the Role

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

Responsibilities
  1. Choose your assignments - align your missions with your personal preferences and profile.
  2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
  3. Observe carefully - check the ambiance, service quality, and overall customer experience.
  4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role
  • Collaborate with iconic brands across industries.
  • Flexible assignments tailored to your interests.
  • Compensation for your time and input, with the potential for reimbursement on purchases.
  • A user-friendly platform for managing missions and feedback.
How to Join the CXG Community
  1. Register: sign up at live.cxg.com and confirm your email.
  2. Complete your profile: fill out your details to 100% and get verified.
  3. Get certified: pass the General Certification to access missions.
  4. Apply for missions: explore assignments with brands that excite you.
  5. Start evaluating: begin making a difference in the luxury market.
Compensation
  • Non-Purchase Evaluations: Earn a fee based on mission complexity.
  • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Our Luxury Partners

Fashion & Couture

  • Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry & Watches

  • Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare

  • Guerlain, Sephora, L’Oréal, Givenchy

Automotive

  • Bentley, Jaguar, Genesis, Maserati, Vespa
Requirements
  • Must be 18 years or older.
  • Current customer of premium and luxury brands.
  • Not currently under contract with any retail brands, to ensure impartiality.
  • Punctual, organized, detail-oriented, and reliable.
  • Observant and passionate about customer experience.
  • No prior experience is required; we value honest feedback from genuine customers.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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