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Receptionist - Part Time
Job summary
A multinational facilities management company is hiring a Receptionist to ensure a warm welcome at HMRC Bristol. Responsibilities include managing meeting rooms, delivering excellent customer service, and supporting various teams. Ideal candidates should have strong communication skills and a positive attitude. This role offers competitive pay of £12.97 per hour for 20 hours a week, plus additional employee perks.
Benefits
Qualifications
- Experience in a front of house, hospitality, or facilities support role (preferred but not essential).
- Excellent communication and customer service skills.
- Ability to manage varied tasks and work flexibly.
Responsibilities
- Provide a high standard of customer service as the first point of contact.
- Manage setup and clear-down of meeting rooms.
- Handle customer queries and complaints professionally.
- Support security procedures, including building lock-up duties.
Skills
- 20 hours per week
- Monday - Friday (shifts between 0700 - 1800) Must be Flexible
- £12.97 per hour
- Sodexo Rewards
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We are looking for a friendly, professional, and customer-focused Receptionist to join our team at the HMRC Bristol
In this varied role, you'll be the first point of contact for visitors, ensuring a warm welcome and delivering excellent service. You'll also support the wider Sodexo team by carrying out a mix of reception, and administrative tasks to keep our facilities running smoothly and efficiently.
Provide a high standard of customer service as the first point of contact for all visitors and colleagues.
Manage the setup, refresh, and clear-down of meeting rooms throughout the day.
Serve and replenish food and beverages for meetings and events as required.
Carry out general receptionist and administrative tasks, including answering calls, processing emails, filing, and organising paperwork.
Ensure meeting rooms, reception areas, and common spaces are clean, tidy, and well-presented at all times.
Follow all Health & Safety, COSHH, and food safety procedures, including correct use of equipment and chemicals.
Report any maintenance issues, hazards, or safety concerns immediately.
Assist with the lifting and movement of furniture for meetings and events.
Support other departments such as Main Reception, Mailroom, Cleaning, and Café when needed.
Ensure personal hygiene and uniform standards are maintained at all times.
Participate in team meetings and training sessions to continuously improve service delivery.
Handle customer queries and complaints professionally, escalating when required.
Support security procedures, including building lock-up duties where applicable.
Be flexible to cover holidays and sickness within the team.
Experience in a front of house, hospitality, or facilities support role (preferred but not essential).
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Good organisational skills and attention to detail.
Basic IT literacy (email, Microsoft Office).
A positive, can-do attitude with flexibility to take on varied tasks.
Commitment to maintaining high Health & Safety and service standards.
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement planCycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.