Customer Service Adviser jobs in United States

Company: Superior Contracting & Maintenance
Location: Local Technician Phoenix

Are you a skilled professional looking for the freedom to control your schedule and income or in search of extra work on the side? Do you pride yourself on quality craftsmanship and customer service? If so, we want you on our team!

About Us:
Superior Contracting & Maintenance (https://www.superior-maintenance.com/) is a well‑established home repair and maintenance company with over 13 years of experience serving a wide range of clients based just north of our flagship market Atlanta, GA.

Serving AL, AZ, GA, FL, NC, OK, SC, TN, & TX, we specialize in an array of services, including plumbing, HVAC, electrical, carpentry, trees, roofing, drywall repair, interior and exterior painting, flooring, remediation, make‑readys, appliances, and more. Our mission is to provide reliable, high‑quality service while maintaining excellent communication and strong customer relationships.

Our technicians primarily work in their local areas on residential setting jobs for our maintenance department which principally support out property management partners, our direct to client services support homeowners and our projects department supporting various contracts and re‑pipe initiatives.

The Appliance Repair Technician will be responsible for repairing and maintaining a range of appliances, including refrigerators, ovens, stovetops, washing machines, dryers, and various other home appliances. The candidate should have a background in electrical and mechanical engineering and should have strong troubleshooting skills. They should have a keen eye for detail and be able to follow a systematic approach to repair appliances.

• Troubleshooting and diagnosing a range of home appliances including refrigerators, ovens, stovetops, washing machines, dryers, and other appliances
• Carrying out repairs, maintenance, and install for appliances according to manufacturer's specifications
• Providing accurate quotes and estimates to clients for the repair work required
• Ordering and sourcing necessary parts for repairs
• Maintaining accurate records of all repairs and parts used
• Liaising with clients on a regular basis to keep them informed about the status of repair work
• Providing recommendations to clients on maintenance of their appliances
• Maintain accurate records of all work orders, materials, and time spent on each job on provided portal

• Strong communication skills, professionalism, and a reliable, punctual attitude!
• Must have a truck, van, or SUV with the ability to haul equipment
• Must have your own tools and be capable of working independently
• Preferred: At least 5+ years of experience in plumbing, HVAC, electrical, carpentry, or similar trades
• Ability to lift heavy tools and equipment
• Valid driver’s license and dependable transportation
• Ability to navigate online portal

• GENERAL LIABILITY IS REQUIRED - WORKERS COMP PREFFERED - COI REQUIRED
• I9/W9 REQUIRED WITH VALID TAX ID
• ONBOARDING VIDEO TRAINING WITH LIVE VENDOR REP IS REQUIRED BEFORE WORKORDERS CAN BE ISSUED

• Fast Pay: We process direct deposits after receiving proof of completion and quality, without any job board or service fees.
• Flexible Schedule: Work Monday to Friday, with the option of weekends as needed or available.

To Apply:

Text 4703479197 with your name, a brief background, and the areas you service. Please text between 8 am - 6 pm (no calls, please)

• We’re looking to hire a select number of qualified technicians, so don’t wait—apply today!
• For more information, visit our website: https://airtable.com/appepQPscPHveeyZI/shrRYLPsJFoX5yejt
• If you are dedicated to delivering top‑notch service and are ready to join a growing team, we want to hear from you!