Collection jobs in United States

Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Job ref: 329600
Contract Type: Permanent
Working hours: 10 Part time hours per week with opportunity for overtime. Typical attendance is Monday only, 08:00‑18:00.
Location: Parcelforce Worldwide Barker Street Wingate Way City Trading Estate Norwich NR2 4HJ
Starting salary: £24,268 (£12.23 per hour) After 6 months: £26,758 (£13.49 per hour)
Plus: £824 annual allowance (pro rata)
Total package: up to £30,000 per year, including excellent benefits (based on a 38‑hour week + overtime)

• Organise parcels and plan your route
• Carry our vehicle safety checks
• Collect and deliver parcels to households and businesses – from birthday presents to vital business information – providing excellent customer service with every delivery

• Weekly driving allowance (£25.95) and bonus (up to £16)
• Paid overtime available
• Excellent company pension
• 4.5 weeks holiday allowance, increasing with service, plus option to buy extra days
• Medical cover (including eye and dental care)
• Free uniform and exclusive staff discounts
• Real career development opportunities

• A full manual UK driving licence (Cat B up to 3.5 tonnes) – registered to your current address, with no more than 6 penalty points
• Ability to lift and carry parcels up to 30kg
• Friendly, reliable, and customer‑focused
• Comfortable working independently and happy to support your team
• Looking for a stable career in an ambitious and growing company.

Parcelforce Worldwide is one of the UK’s leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels – we deliver pride, purpose, and great service.

Interested? Complete our short online application today.

Trust is the foundation of Parcelforce. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.