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Senior User Researcher
Job summary
A leading consultancy is seeking a UX Researcher for a fully remote, short-term contract focused on conducting a UX and content audit of a technical documentation platform. This role requires proven experience in UX research and a strong understanding of content structure and accessibility. You'll be involved in improving usability and delivering recommendations within a fixed scope. Ideal candidates should be comfortable with technical documentation and able to work independently ahead of the January delivery.
Qualifications
- Proven experience as a UX Researcher, ideally with exposure to content structure and accessibility.
- Comfortable reviewing technical documentation and working in B2B or complex domains.
- Able to apply heuristic principles and communicate clear recommendations.
Responsibilities
- Conduct a UX and content audit of a documentation-heavy website.
- Review technical content for usability, structure, and clarity.
- Deliver heuristic evaluations and best-practice recommendations.
Skills
UX Researcher – UX & Content Audit | Fully Remote | Short-Term Contract (January Delivery)
Are you a UX Researcher with a strong eye for content, accessibility, and usability? Looking for a focused, short-term project to kick off your New Year?
A specialist consultancy working with a well-known non-profit in the identity, security, and compliance space is seeking a UX Researcher to lead a UX and content audit of a technical documentation platform. The goal? Improve usability, structure, and accessibility of a critical conformance suite used by technical users across banks, labs, and global partners.
- Conducting a UX and content audit of a documentation-heavy website used for guiding implementation of a secure identity product
- Reviewing technical content for usability, structure, and clarity – improving nomenclature, findability, and accessibility
- Delivering heuristic evaluations and best-practice recommendations grounded in user-centred design
- Optional: onboarding with the consultancy team in December and reviewing insights from stakeholder discovery and usability testing (if availability allows)
- Working autonomously and delivering audit outputs within January – this is a fixed-scope engagement
- Fully remote and UK-based
- 2–3 weeks full-time commitment (approx. 10–15 days)
- Flexibility to review materials and get up to speed in December (1–2 days)
- Work with a highly respected consultancy on meaningful, standards-based work in the open banking and digital identity space
- Opportunity to shape the content and usability of complex technical products in preparation for large-scale adoption in 2025
- Proven experience as a UX Researcher, ideally with exposure to content structure, accessibility, and information architecture
- Comfortable reviewing technical documentation and working in B2B or complex domains (identity, security, fintech or regtech a plus)
- Able to apply heuristic principles, conduct expert reviews, and communicate clear recommendations
- Confident working independently, hitting the ground running, and delivering within a constrained scope
- Availability to commit full-time in January, with some prep time in mid–late December
Apply if you are interested.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.