Zero-Hours Retail Supervisor & Customer Lead

Compass Group UK & Ireland; Harrogate; On-site; GBP 12,000 - 17,000; Part time

Job summary

Compass Group UK&I is seeking a dedicated Supervisor - Zero Hours Retail to help ensure the smooth running of operations on a permanent casual basis, contracted to 0 hours per week.

As a Supervisor, you will lead a frontline team, check deliveries, handle till operations, and contribute to stock management and rotas. The role offers development opportunities within a large hospitality employer and flexible shift patterns.

Qualifications

• Experience supervising frontline teams in a retail or catering environment.
• Strong customer service and communication skills.
• Ability to work under pressure with a positive attitude.

Responsibilities

• Check and store deliveries promptly and correctly.
• Supervise a team and foster a welcoming, supportive environment.
• Act as a responsible key holder.
• Operate the till, take orders and process payments.
• Assist with weekly bookwork and other duties as needed.
• Produce weekly rotas following manager guidelines.
• Place stock orders to maintain correct levels.
• Delegate tasks and keep the team proactive.
• Comply with Food Handling and Hygiene standards.
• Follow Health and Safety regulations.

Skills

Supervisory experience

Customer service

Communication skills

Team player

Tools

Cash register

Job description

Compass Group UK&I is seeking a dedicated Supervisor - Zero Hours Retail to help ensure the smooth running of operations on a permanent casual basis, contracted to 0 hours per week.

As a Supervisor, you will lead a frontline team, check deliveries, handle till operations, and contribute to stock management and rotas. The role offers development opportunities within a large hospitality employer and flexible shift patterns.