Zero Hour Hotel All-Rounder (Breakfast Server / Receptionist / Housekeeper)

Grosvenor Plymouth; Plymouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-run hotel in Plymouth is seeking a dependable individual for a multi-position role covering breakfast service, reception duties, and housekeeping. This zero-hour contract requires flexibility and good communication skills. The ideal candidate enjoys variety and takes pride in maintaining high standards for guest services. Join a supportive team in a welcoming environment with opportunities for growth and learning.

Benefits

Opportunity to cross-train and learn new skills

Supportive, family-run environment

Varied role with guest interaction

Qualifications

• Previous hospitality experience is helpful, but full training can be provided.
• Able to work independently and as part of a team.
• Availability to cover shifts on short notice.

Responsibilities

• Preparing and serving breakfast to guests in a friendly, efficient manner.
• Welcoming guests and handling check-ins and check-outs.
• Cleaning guest rooms and public areas to a high standard.

Skills

Hospitality experience

Communication skills

Reliability

Flexibility

Teamwork

Job description

Location: The Grosvenor Hotel, Plymouth
Job Type: Zero-Hour Contract (hours vary seasonally)

We’re looking for a friendly, dependable, and adaptable person to join our small, welcoming team at The Grosvenor Hotel in Plymouth.

This is a multi-position role covering breakfast service, reception duties, and housekeeping — perfect for someone who enjoys variety and takes pride in keeping things running smoothly.

You’ll be part of a caring, supportive environment where teamwork and flexibility are valued. This is a zero-hour role, meaning there may be some weeks with no shifts, while other weeks—particularly in the busy summer season—may offer more hours. Being available and reliable to cover shifts when needed is essential.

Key Responsibilities

Breakfast Service

• Preparing and serving breakfast to guests in a friendly, efficient manner
• Setting up, maintaining, and clearing the breakfast area
• Ensuring cleanliness and presentation standards are maintained

Reception Duties

• Welcoming guests and handling check‑ins and check‑outs
• Answering phone calls and managing reservations
• Providing helpful information and ensuring guests feel well looked after

Housekeeping

• Cleaning guest rooms and public areas to a high standard
• Changing linens, restocking amenities, and reporting maintenance issues
• Supporting laundry and cleaning routines as needed

Requirements

• Previous hospitality experience is helpful, but full training can be provided
• Reliable, trustworthy, and flexible with working hours and duties
• Friendly and professional with good communication skills
• Able to work both independently and as part of a small team
• Availability to cover shifts on short notice is important

Hours & Benefits

Zero-hour contract: hours vary week to week depending on business levels
Fewer hours in winter, more in summer
Supportive, family‑run hotel environment
Opportunity to cross‑train and learn new skills
Varied, hands‑on role with plenty of guest interaction

If you’re someone who enjoys working with people, takes pride in doing a good job, and likes a varied day, we’d love to hear from you.