Youth Support Worker Bulwell - UASC Supported Housing

YMCA Robin Hood Group; Nottingham; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual leave

Pension

Life Insurance

Cycle to Work

Training & development

Refer a Friend

Staff events

Employee discounts

Healthcare cashback

Job summary

YMCA Robin Hood Group is seeking a Youth Support Worker in Nottingham to support unaccompanied asylum-seeking young people aged 16–21 in accommodation and to help them move toward independence, education or employment. You will work with residents to build skills and confidence in a nurturing, person-centred environment.

The role involves daily contact with residents, creating tailored activities, signposting to local services, and collaborating with the team to ensure consistent, supportive

Qualifications

• Experience in supporting vulnerable or challenging individuals with diverse needs.
• Strong communication skills to build rapport and trust with residents.
• Experience in Supported Housing or understanding challenges faced by vulnerable individuals is advantageous.
• Be proactive and passionate about supporting people and equality of opportunity.
• Create a positive, nurturing and trusted environment and maintain professional boundaries.
• Understand asylum seekers' needs and services available to signpost to third parties.

Responsibilities

• Start your day at the YMCA offices, check emails, and liaise with overnight staff on incidents.
• Engage with residents individually and in small groups to identify strengths and interests, crafting constructive activities.
• Explore pathways with local providers to create volunteering, education, or employment opportunities.
• Follow your schedule to ensure regular 1-2-1 or small group sessions and consistent support.
• Organise and facilitate sessions that build essential life skills for residents.

Skills

Communication skills

Vulnerability support

Cultural sensitivity

Lone working

Signposting

Rapport building

Professional boundaries

Job description

At YMCA Robin Hood, we provide supported accommodation for unaccompanied asylum-seeking Young People aged between 16 – 21, who have arrived in the UK without a parent or guardian. Recognising their vulnerability, we offer dedicated accommodation that fosters a safe environment, enabling these young individuals to learn about their new community and culture while beginning their recovery from past traumas.

Our primary aim is to empower these young people to confidently transition into independent living, facilitating their steps towards education or employment.

If you possess the passion, empathy, drive, and determination to assist these remarkable young people in building their independence and overcoming obstacles, we encourage you to continue reading!

Based at our dedicated accommodation building in Nottingham, this role will involve working closely with our young people, allowing you to cultivate trusted, understanding, and person-centred relationships.

An average day as a Youth Support Worker would include:

• Starting your day at the YMCA offices, checking emails, and liaising with overnight staff regarding any incidents or events that require your attention.
• Engaging with residents individually and in small groups to identify their strengths and interests, crafting constructive activities that promote new skills, confidence, and self-esteem.
• Exploring pathways with local providers to create opportunities for volunteering, education, or employment.
• Following your schedule to ensure regular sessions with each resident on a 1-2-1 or small group basis, maintaining consistent support.
• Organising and facilitating sessions that build essential life skills for residents.

If you seek a dynamic role where no two days are the same, where you are actively engaged rather than confined to a desk, and where you can make a tangible difference in young people’s lives, this position is ideal for you!

About You:

• This demanding yet rewarding role requires experience in supporting vulnerable or challenging individuals with diverse needs.
• Your communication skills will be pivotal; you will need to build rapport and trust with residents effectively.
• Previous experience in Supported Housing or an understanding of the challenges faced by vulnerable individuals will be advantageous.
• You must be proactive and passionate about supporting people, sharing our belief that everyone deserves a fair chance to discover their potential.
• You will creating a positive, nurturing and trusted environment for them to live and thrive.
• You will providing unconditional positive support, whilst maintaining boundaries with calm and consistent professional practice.
• An appreciation for different cultures, with sensitivity to introduce new traditions while celebrating and embracing the religious and cultural events of their backgrounds, is essential.
• Act as a role model for them to model their behaviours against.
• You should understand the needs of asylum seekers and be familiar with the services available to them, enabling you to signpost to relevant third parties.
• Confidence to lone working and manage your own schedule, alongside collaborating with your team to achieve results, is necessary.
• This role primarily operates Monday to Friday, but occasional early mornings, evenings, or weekend shifts may be required to support the team.

Why You’ll Love This Role:

• Impactful Work:Be part of meaningful changes in young people’s lives every day, witnessing their successful transitions to independence.
• Career Growth:Enhance your understanding and gain qualifications and experience in housing support and working with vulnerable individuals or those experiencing homelessness.
• Supportive Environment:Collaborate within dedicated teams across Nottinghamshire that value teamwork, continuous learning, and compassion.

This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.

Hours

37.5

We offer the following benefits from day 1 of your employment with us:

• Equivalent of 23 days annual leave (plus bank holidays) increasing 1 day each year for your first 5 years!
• Workplace pension with Royal London (3% employer contribution, 5% employee contribution)
• 4 x Life Insurance/Death in Service whilst in the pension scheme
• Reduced school holiday childcare places at YMCA Camp Williams Nottingham & Newark
• 10% off in our hospitality venues including the Malt Cross and the Café at our Activity Village in Newark.
• Pastoral support
• Cycle to Work Scheme
• Excellent opportunities for development and progression
• Support for further study up to post-graduate level 7 courses to support your development
• £500 refer a friend scheme applicable across the Group
• Regular ongoing inhouse training
• Eligible to join the Blue Light Discount scheme
• Staff events and annual celebrations

On passing your probation, you will also recieve:

• Private medical and dental cashback scheme with Westfield Health and access to Westfield Rewards for high street discounts
• £120 cash annual contribution towards either:
  Travel costs or;
  Childcare costs or;
  Private gym membership