Youth Mediation Specialist

Herts Young Homeless; Hatfield; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Birthday day off

Hybrid working

Mileage reimbursement

Pension scheme

Group Life Insurance

Health Cash Plan

Employee Assistance Programme

Blue Light Card discounts

Company sick pay

Training and development

Rewards schemes

Job summary

Herts Young Homeless Group in Hatfield seeks an experienced Mediator to support young people aged 10-24 and families across Hertfordshire. You will deliver high-quality mediation, help communication and explore constructive solutions for lasting improvements.

The role requires 37 hours per week with some evenings, travel across the county, and a full driving licence. Salary £28,893-£29,679 per year, permanent contract, with a supportive team and development opportunities.

Qualifications

• Experience working with young people and/or families in conflict.
• Understanding mediation principles and practice.
• Able to engage, motivate and build positive relationships with young people and families.
• Well organised with ability to manage a varied workload.
• Excellent communication and interpersonal skills.
• Fair, objective and non-judgemental approach.
• Capable of working independently and as part of a team.
• Good IT and administrative skills.
• Committed to equality, diversity and inclusion in all work.
• Holds a full driving licence and vehicle access for business use.

Responsibilities

• Deliver high-quality mediation services to young people and families in conflict.
• Help family members communicate effectively, rebuild relationships and identify realistic solutions.
• Provide short and longer-term mediation interventions.
• Collaborate with internal teams and external partners to ensure holistic support.
• Role involves countywide travel and some evening work.

Skills

Youth conflict experience

Mediation principles

Communication skills

Organisational skills

Equality & inclusion

Driving licence

IT skills

Administrative skills

Education

Social work / counselling / nursing qualification

Tools

IT tools

Job description

Herts Young Homeless Group in Hatfield seeks an experienced Mediator to support young people aged 10-24 and families across Hertfordshire. You will deliver high-quality mediation, help communication and explore constructive solutions for lasting improvements.

The role requires 37 hours per week with some evenings, travel across the county, and a full driving licence. Salary £28,893-£29,679 per year, permanent contract, with a supportive team and development opportunities.