Youth Housing Support Worker — Trauma‑Informed Coach

Homeless Link; Brighton; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

YMCA DownsLink Group is seeking a Supported Housing Support Worker for Gareth Stacey House and Lansworth House in Brighton. You will hold a caseload of residents, meeting weekly to build a support plan, focusing on independent living, financial responsibility, and life skills.

The role requires experience in housing or supported accommodation, knowledge of occupancy agreements, rent management, welfare benefits, and safeguarding, with a commitment to trauma-informed practice and clear

Qualifications

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Responsibilities

• Housing and Compliance: Support young people to understand occupancy agreements and meet house rules; promote rent payment culture; stay updated on housing legislation and welfare benefits; address breaches using restorative approaches.
• Coaching and Engagement: Help young people articulate aspirations; encourage responsibility for personal development; ensure safeguarding and trauma-informed practice; maintain client records detailing journey and outcomes.

Skills

Housing experience

Arrears management

Safeguarding

Tenancy sustainment

Record keeping

Stakeholder liaison

Tools

In-Form

Job description

YMCA DownsLink Group is seeking a Supported Housing Support Worker for Gareth Stacey House and Lansworth House in Brighton. You will hold a caseload of residents, meeting weekly to build a support plan, focusing on independent living, financial responsibility, and life skills.

The role requires experience in housing or supported accommodation, knowledge of occupancy agreements, rent management, welfare benefits, and safeguarding, with a commitment to trauma-informed practice and clear