Youth Housing Support Worker — Help Young People Thrive

Durham County Council; North East; On-site; GBP 26,000 - 36,000; Full time

Job summary

Durham County Council is creating a new Supported Accommodation Service for young people taking steps toward independence. You’ll help them learn to manage a home, access education, and develop life skills, while acting as a positive role model and mentor.

The role emphasizes safeguarding, equality, and flexible teamwork, with DBS checks required and a commitment to a safe, supportive environment.

Qualifications

• GCSE English and Maths (A-C) or equivalent/higher qualification.
• A Level 3 qualification relevant to working with young people.
• Experience of working with children and young people with complex needs, professionally or via volunteering.
• Strong communication and interpersonal skills.
• Flexible approach and willingness to work as part of a team.

Responsibilities

• Help a young person learn to manage their own home.
• Support access to education, training and employment opportunities.
• Encourage life skills such as budgeting, cooking and managing appointments.
• Build trusting relationships to help them feel safe and understood.
• Be a positive role model, mentor and advocate.
• Celebrate achievements and support through challenges.
• Help identify strengths, ambitions and future goals.
• Every conversation and achievement can change a young person’s life.

Education

GCSE English & Maths (A-C) or equivalent

A Level 3 qualification relevant to working with young people

Strong communication & interpersonal skills

Flexible approach; team player

Resilient, patient and compassionate

Job description

Durham County Council is creating a new Supported Accommodation Service for young people taking steps toward independence. You’ll help them learn to manage a home, access education, and develop life skills, while acting as a positive role model and mentor.

The role emphasizes safeguarding, equality, and flexible teamwork, with DBS checks required and a commitment to a safe, supportive environment.