XR Implementations Director, EMEA Expansion

Ticketmaster UK Limited; Manchester; Sur place; GBP 120 000 - 160 000; Plein temps

Résumé du poste

Ticketmaster UK Limited is seeking a Director, XR Implementations (EMEA) to lead end-to-end XR deployments across EMEA, partnering with Product, Client Account Management, Operations, Engineering, and Integrations. You will own the delivery lifecycle, ensuring on-time, high-quality deployments and an exceptional client experience.

In this role, you will drive expansion into new territories, develop scalable playbooks, governance, and best practices that scale with international growth, while

Qualifications

• Significant experience delivering enterprise software implementations.
• Strong project and programme management skills.
• Experience leading cross-functional delivery teams.
• Excellent stakeholder management skills.
• Proven ability to influence senior internal and external stakeholders.
• Strong organisational skills with the ability to manage multiple complex projects.
• Excellent written and verbal communication skills.
• Experience managing project risks and dependencies.
• Ability to travel across EMEA when required.
• Desirable Experience implementing Ticketmaster Sport XR.

Responsabilités

• Own the end-to-end implementation strategy for all XR deployments across EMEA.
• Lead complex client implementations from project initiation through to successful go live.
• Develop implementation plans, timelines, risks and resource requirements.
• Ensure consistent implementation standards, governance and quality assurance across all projects.
• Act as executive sponsor during critical implementation milestones.
• Lead operational readiness for expansion into new countries and territories.
• Identify country-specific operational, regulatory and ticketing requirements.
• Develop scalable implementation playbooks for future market expansion.
• Become the primary operational lead during implementation projects.
• Build trusted relationships with senior client stakeholders.
• Manage implementation expectations, risks and communications.
• Ensure clients adopt Ticketmaster best practice throughout implementation.
• Partner with cross-functional teams to ensure successful project delivery.
• Continuously improve implementation methodologies.

Connaissances

Project management

Stakeholder management

Cross-functional leadership

Travel flexibility

Agile delivery

Communication skills

APIs

Outils

Ticketmaster XR

APIs

Description du poste

Ticketmaster UK Limited is seeking a Director, XR Implementations (EMEA) to lead end-to-end XR deployments across EMEA, partnering with Product, Client Account Management, Operations, Engineering, and Integrations. You will own the delivery lifecycle, ensuring on-time, high-quality deployments and an exceptional client experience.

In this role, you will drive expansion into new territories, develop scalable playbooks, governance, and best practices that scale with international growth, while