Xelix PTP Support Specialist for AP Analytics

McBride; Manchester; On-site; GBP 40,000 - 65,000; Full time

Job summary

McBride seeks a PTP Support Specialist to optimise the Xelix platform, manage supplier statement reconciliations, and drive process improvements across the accounts payable function. You will handle tickets, provide end-user training, and deliver regular reporting on performance metrics.

The role requires collaboration with the PTP team and wider business, with focus on accuracy, timeliness, and control compliance in a fast-paced FMCG environment.

Qualifications

• Experience within PTP Shared Services, or Finance Operations.
• Hands-on experience with Xelix or similar AP analytics and control platforms.
• Strong understanding of invoice processing, supplier management, and payment controls.
• Experience analysing large volumes of financial data and identifying process improvements.
• Intermediate / Advanced Microsoft Excel skills.
• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar.
• Strong analytical and problem-solving skills.
• Excellent stakeholder management and communication skills.
• Experience supporting system implementations or finance transformation programmes.
• Knowledge of continuous improvement methodologies.
• Experience with data visualisation and reporting tools.
• Understanding of internal controls, audit requirements, and risk management.

Responsibilities

• Act as the subject matter expert for the Xelix platform across the PTP Department.
• Oversee supplier statement reconciliation activities within Xelix.
• Ensure reconciliation actions are investigated and resolved in a timely manner.
• Collaborate with vendors and internal stakeholders to resolve outstanding discrepancies.
• Drive improvements in reconciliation efficiency and compliance
• Manage and prioritise helpdesk tickets in line with agreed service level agreements.
• Monitor ticket trends to identify recurring issues and recommend corrective actions or process improvements.
• Provide guidance and training to end users on Xelix processes, functionality, and best practices.
• Produce regular reports on ticket volumes, resolution times, root causes, and service performance metrics.
• Collaborate with PTP Team, and wider business to ensure seamless support and issue resolution.
• Investigate, troubleshoot, and resolve functional and system-related issues within Xelix.
• Provide guidance and training to PTP Team on Xelix processes, functionality, and best practices.
• Help out with Ad hoc tasks as required by the PTP Team & Manager.

Skills

Xelix platform expertise

AP analytics

invoice processing

data analysis

Excel (Advanced)

ERP systems (SAP/Oracle/MD)

stakeholder management

Tools

Xelix

SAP

Oracle

Microsoft Dynamics

Job description

McBride seeks a PTP Support Specialist to optimise the Xelix platform, manage supplier statement reconciliations, and drive process improvements across the accounts payable function. You will handle tickets, provide end-user training, and deliver regular reporting on performance metrics.

The role requires collaboration with the PTP team and wider business, with focus on accuracy, timeliness, and control compliance in a fast-paced FMCG environment.