X2 Targeted Support Officer Delivery Coordination Housing

We Manage Jobs(WMJobs); England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in the United Kingdom is seeking a Targeted Support Officer (Housing Lead) to provide essential housing support for newly arrived communities. The role involves delivering tailored housing advice, advocating for vulnerable populations, and collaborating with various agencies. Candidates should have experience in both private and public housing sectors, strong negotiation skills, and a solid understanding of relevant legislation. You will work in a supportive team committed to making a positive impact.

Benefits

Generous annual leave

Volunteering & Wellbeing Day

Pension scheme with employer contributions

Qualifications

• At least two years’ recent experience working with private and public housing sectors.
• Ability to interpret and apply housing legislation.
• Competence in data reporting and performance monitoring.

Responsibilities

• Provide Housing Advice & Homelessness Prevention Support.
• Act as a key point of contact for newly arrived communities.
• Participate in multi-agency projects for housing provision.

Skills

Advocacy and negotiation skills

Communication and partnership-building skills

Problem-solving skills

Knowledge of migration housing protocols

Education

Understanding of Homes for Ukraine scheme

Job description

Targeted Support Officer (Housing Lead)

2X Fixed Term up to 31st March 2027

We’re looking for an exceptional individual to join Warwickshire’s Migration Team.

At Warwickshire County Council, we put children and families first, helping communities build on their strengths and find lasting solutions. If you’re passionate about humanitarian issues and want to make a real difference for newly arrived communities, this is your chance to join a supportive, innovative team committed to positive change.

Now is an exciting time to be part of our team as Warwickshire begins to embed our Families First teams who support the young people in our County. Our approach is about locality working, multi-disciplinary and multi-agency teams that support the whole family. Building strong partnerships with local services, Health, Police and Education.

If you want to build strong relationships and connections with families, join Warwickshire’s Children and Families service. Click here to find out more about Warwickshire County Council’s Children and Families Service.

Our Offer to you includes:

• Supportive managers who provide recognition and a robust supervision policy focussed on wellbeing and workload.
• A Volunteering & Wellbeing Day in addition to generous annual leave and an additional day at Christmas
• We also offer a Refer a Friend package for some roles. Terms and Conditions apply

Join Warwickshire’s Migration Team

Make a real difference by supporting newly arrived communities across Warwickshire. Building on over 10 years of resettlement work, we deliver targeted support for refugees, visa holders, and asylum seekers, promoting integration, wellbeing, and access to essential services through strong partnerships.

Key Responsibilities

• Provide Housing Advice & Homelessness Prevention Support
• Deliver tailored housing options advice and support to individuals and families across migration service that is in line with relevant housing legislation.
• Implement proactive measures to prevent homelessness and ensure access to suitable accommodation.
• Advocate for Newly Arrived Communities
• Act as a key point of contact and advocate for newly arrived communities, ensuring their housing needs are understood and addressed.
• Build strong relationships with District and Borough partners to coordinate effective housing solutions.
• Strategic Planning & Performance
• Contribute to strategic planning initiatives related to housing and migration support.
• Assist in performance reporting and monitoring outcomes to ensure service effectiveness.
• Collaborative Projects
• Participate in multi-agency projects and partnerships aimed at improving housing provision and integration for migrant communities.
• Share best practices and support continuous improvement across housing-related services.
• Data Management & Service Coordination
• Use both internal and external data systems to accurately record, monitor, and evaluate the movement of individuals.
• Ensure data integrity to support effective coordination of services and promote meaningful engagement with local support networks.
• Safeguarding & Wellbeing
• Work closely with safeguarding services to ensure the safety and wellbeing of individuals.
• Maintain strong communication and collaboration to identify and respond to any concerns in a timely and effective manner.

Skills, Knowledge, and Experience

You will have:

• A working, current understanding of migration and resettlement housing protocols, including statutory duties and best practice approaches.
• At least two years’ recent experience working with both the private and public housing sectors, with proven ability to navigate complex housing challenges.
• A comprehensive knowledge of the Homes for Ukraine scheme and asylum legislation, including relevant guidance and compliance requirements.
• Strong advocacy and negotiation skills, with the ability to represent the needs of vulnerable communities effectively.
• Excellent communication and partnership-building skills, enabling collaboration with local authorities, housing providers, and voluntary sector partners.
• Ability to interpret and apply housing legislation and policy in practical scenarios.
• Competence in data reporting and performance monitoring, supporting strategic decision-making.
• High level of problem-solving and organisational skills, with resilience in managing competing priorities.
• Familiarity with safeguarding principles and procedures, ensuring the protection and wellbeing of individuals.

Click here to download our Why work for Us Brochure

For further information please see the Job Description and Person Specification below;

Targeted Support Officer – Delivery

Working for Warwickshire – This is the difference you make:

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund.

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

Additional Information:

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

If you are applying for this role on a secondment basis, please ensure you have permission from your line manager.

If you would like to discuss the role informally, please contact [e-mail]

Closing Date: Monday 5th January 2026
Interview Date: Monday 12th January 2026

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [e-mail] and we will make every effort to meet your specific requirements.

wickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more