World-Class Workplace Concierge

CBRE; Greater London; On-site; GBP 23,000 - 30,000; Full time

Job summary

CBRE is seeking a Workplace Experience Host to deliver exceptional customer service and create a world-class impression across reception, client suites, and events. This rotational role supports onboarding, events, and daily workplace tasks, ensuring a welcoming environment for employees, visitors and clients.

We value strong communication, a people-focused approach and proactive service to maintain CBRE Host standards and positive experiences throughout the workplace.

Qualifications

• Strong verbal and written communication skills.
• Ability to respond professionally to client, colleague and management enquiries.
• Degree or further education qualification preferred.

Responsibilities

• Take rotational responsibility for customer-facing duties on a weekly basis.
• Create world-class first impression of the organisation and guide customers through workplace moments.
• Support onboarding activities for new employees and provide training/workflow assistance.

Skills

Strong communication skills

Customer service

People-oriented

Ability to respond professionally

Education

Degree or higher education qualification preferred

Tools

Microsoft Office

SharePoint

PowerPoint

Visio

OneNote

Job description

CBRE is seeking a Workplace Experience Host to deliver exceptional customer service and create a world-class impression across reception, client suites, and events. This rotational role supports onboarding, events, and daily workplace tasks, ensuring a welcoming environment for employees, visitors and clients.

We value strong communication, a people-focused approach and proactive service to maintain CBRE Host standards and positive experiences throughout the workplace.