WorkWell Service Manager (Clinical)

Black Country Integrated Care Board; Wolverhampton; On-site; GBP 60,000 - 70,000; Full time

Job summary

Black Country Integrated Care Board is seeking a senior clinical programme lead to drive a high-profile work-health pilot. You will establish a cluster-wide clinical model, coordinate vocational rehabilitation, and strengthen links with Occupational Health, primary care and community services.

The role demands clinical leadership, analytical and influencing skills, and the ability to translate evidence into practical pathways and improvements.

Qualifications

• Experience leading complex clinical service development across organisational boundaries.
• Ability to translate evidence into practical pathways and improvements.

Responsibilities

• Establish the clinical model across a cluster with vocational rehabilitation links.
• Embed safe, high-quality practice with governance, safeguarding, escalation and audit.
• Integrate work-focused pathways with neighbourhood health teams and partners.
• Deliver measurable outcomes and address inequalities using performance insights.
• Build clinical capability through training and specialist advice.
• Provide delivery assurance on quality, activity, risk, milestones and resources.

Skills

Clinical leadership

Analytical skills

Influencing skills

Programme delivery

Job description

This is an exciting opportunity to contribute to a high-profile pilot programme supporting the interface between work and health, while working with partners across the health and care system to improve outcomes for people, communities and services.

Your key delivery objectives:

• Establish the clinical model: develop a consistent cluster-wide multidisciplinary approach, including vocational rehabilitation and effective links with Occupational Health, primary care and community services.
• Embed safe, high-quality practice: implement robust clinical governance, safeguarding, escalation, supervision, audit and continuous-improvement arrangements across all delivery partners.
• Integrate pathways: position WorkWell within neighbourhood health teams and build clear referral and onward-support routes across health, employment, local authority, employer and VCSE services.
• Deliver measurable outcomes: improve participant access, experience, wellbeing, work retention and return-to-work outcomes, using performance insight and feedback to address inequalities and improve the service.
• Build clinical capability: coordinate training, provide specialist advice and strengthen confidence among clinicians and partners in work-focused conversations and interventions.
• Provide delivery assurance: maintain grip on quality, activity, risk, milestones and resources; hold partners to account and ensure delivery remains on time, within budget and aligned to agreed standards.

You will be a registered nurse, mental health or learning disability nurse, or Allied Health Professional, with substantial specialist knowledge of vocational rehabilitation and experience of leading complex clinical service development across organisational boundaries. You will combine credible clinical leadership with strong programme delivery, analytical and influencing skills, and be able to translate evidence into practical pathways, standards and improvements. A commitment to reducing health inequalities, involving service users and working collaboratively across systems is essential.

Birmingham, the Black Country and Solihull Integrated Care Board (ICB) brings together the NHS, local councils and voluntary sector partners to support 2.7 million people. Our vision is to make the area the healthiest place to live and work by improving life chances and reducing inequalities.