Workshop Operations Lead – Drive Quality & Team Excellence

Interaction Recruitment Group; Baldock; On-site; GBP 36,000 - 48,000; Full time

Job summary

Interaction Engineering is seeking a capable Workshop Manager to ensure smooth and efficient workshop operations. The role requires strong leadership, practical problem-solving, and the ability to drive high standards across the team.

The successful candidate will organise workloads, supervise staff, maintain safety and quality, and coordinate with management and customers to maximise productivity. A proactive, hands-on approach and clear communication are essential.

Qualifications

• Experience managing or supervising a workshop team.
• Proven leadership skills and ability to motivate others.
• Strong planning, organisation and workload management abilities.
• Excellent communication and interpersonal skills.
• Practical mindset with decision-making and problem-solving skills.
• Ability to manage competing priorities in a busy environment.
• Commitment to high safety, quality and customer service.

Responsibilities

• Take overall responsibility for the day-to-day management of workshop operations.
• Supervise, support and develop workshop staff to achieve operational targets.
• Organise workloads, schedule jobs and ensure work is completed within agreed timescales.
• Maintain consistently high standards of workmanship, efficiency and quality.
• Ensure workshop equipment, tools and facilities are maintained appropriately.
• Monitor team performance and implement improvements where necessary.
• Promote a strong health and safety culture throughout the workshop.
• Coordinate communication between the workshop, management and customers where required.
• Oversee the effective use of resources to maximise productivity and minimise delays.
• Ensure workshop procedures and operational standards are consistently followed.

Skills

Workshop management

Leadership

Planning & organisation

Communication

Problem solving

Safety standards

Job description

Interaction Engineering is seeking a capable Workshop Manager to ensure smooth and efficient workshop operations. The role requires strong leadership, practical problem-solving, and the ability to drive high standards across the team.

The successful candidate will organise workloads, supervise staff, maintain safety and quality, and coordinate with management and customers to maximise productivity. A proactive, hands-on approach and clear communication are essential.