Workshop Operations Coordinator

Martin Group of Companies; South Normanton; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Bank Holidays

Job summary

H W Martin Fleet Maintenance Ltd is recruiting a Workshop Support Administrator to join the Blackwell workshop team. You will provide day-to-day administrative support to the HGV/LCV and Plant Workshop Managers and act as a crucial link between Workshop Management, Service Reception and Parts Department.

You will manage communications, bookings and documentation, ensuring smooth workflow across departments while maintaining accurate records and supporting performance reporting in a busy fleet

Qualifications

• Strong administrative and organisational skills.
• Excellent communication with colleagues across departments.
• Able to prioritise tasks and manage multiple requests.

Responsibilities

• Provide day-to-day administrative support to Workshop Managers.
• Act as a key link between Workshop Management, Service Reception and Parts Department.
• Handle incoming calls, internal enquiries and messages promptly.
• Assist with job cards, workshop records and service documentation.
• Liaise with Service Reception regarding bookings and customer requirements.
• Coordinate parts availability and workshop priorities with Parts Department.
• Chase outstanding information to maintain workflow.
• Assist with operational reporting and performance monitoring.
• Maintain accurate electronic records.
• Identify delays and raise issues for resolution.
• Support cross-department communication to resolve day-to-day issues.

Skills

Organised

Communication

Team player

Problem solving

Tools

Microsoft Office

Job description

H W Martin Fleet Maintenance Ltd is recruiting a Workshop Support Administrator to join the Blackwell workshop team. You will provide day-to-day administrative support to the HGV/LCV and Plant Workshop Managers and act as a crucial link between Workshop Management, Service Reception and Parts Department.

You will manage communications, bookings and documentation, ensuring smooth workflow across departments while maintaining accurate records and supporting performance reporting in a busy fleet