Workshop Manager

Northgate Vehicle Hire Limited; Watford; On-site; GBP 42,000 - 50,000; Full time

Job summary

Northgate Vehicle Hire Limited is looking for a Workshop Manager to oversee workshop operations in Watford. The ideal candidate will have strong technical expertise, experience in managing teams, and a focus on customer service, ensuring timely repairs and enhancing workshop efficiency. Attractive benefits include competitive bonuses and a supportive work environment for career growth.

Benefits

Competitive bonus scheme

Enhanced overtime pay

24 to 26 days holiday

Free life assurance

Well-being services

Pension scheme

Access to discounts and cashback

Wagestream App for pay control

Qualifications

• Strong background in automotive workshop management.
• Experience in managing workshop efficiency and performance.
• Ability to coach and support colleagues.

Responsibilities

• Oversee daily workshop performance and compliance with standards.
• Develop a results-driven team of Vehicle Technicians.
• Ensure quick and safe vehicle repairs.

Skills

Technical Expertise

Customer Service Focus

Team Management

Coaching

Job description

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Workshop Manager

Reference: JUN20252839

Expiry date: 10:24, Fri, 18th Jul 2025

Location: Watford

Benefits: See below

Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5 / Week

We are the UK's leading vehicle rental specialists with branches across the UK, Ireland, and Spain. Our workshops maintain and repair our fleet of circa 49,000 Vans and 19,000 Cars, offering a variety of vehicles to work on.

If you are an experienced Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking your next career step, we want to hear from you!

As a Workshop Manager, you will support our customers in delivering on their business promises by ensuring their vehicles are safely and quickly returned to the road. You will oversee daily workshop performance, develop a results-driven team of Vehicle Technicians and workshop staff, ensure compliance with high technical and quality standards, promote innovation and improvements to reduce vehicle downtime, and uphold our service commitments.

About you

• You possess strong technical expertise with a solid background in automotive workshop management, and your team values your guidance.
• You have a practical business approach, understanding what makes a workshop efficient and how to maximize opportunities for outstanding results.
• You are a people person who cares about your team and recognizes that a tailored approach often yields the best high-performing teams.
• You are a natural coach, passionate about sharing your knowledge and seeing colleagues succeed.
• You have a strong customer service focus and know how to resolve issues effectively.

Benefits

• Competitive bonus scheme
• Enhanced overtime paid at time and a half
• Starting with 24 days' holiday, increasing to 26 with service, plus options to buy or sell up to 5 days annually, plus public holidays and an extra day for your birthday
• Free life assurance (2x salary)
• Well-being services including Colleague Assistance Programme, Health Cash Plan, Dental Plan, and Travel Insurance
• Exclusive vehicle-leasing schemes for colleagues
• Pension and Save-as-You-Earn schemes
• Access to our Benefits App with discounts and cashback deals
• Wagestream App for pay control, savings, discounts, and financial coaching

With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rental solutions, partnering with well-known organizations and supporting the UK’s LCV sector. We are part of ZIGUP, a provider of integrated mobility solutions across the UK, Ireland, and Spain. Join us to unlock your potential in a dynamic, supportive environment where you can thrive in your career.

We are agile. We are experts. We are imaginative. We are reliable.