Workshop Manager

Northgate Vehicle Hire Limited; London; On-site; GBP 42,000 - 55,000; Full time

Job summary

A leading vehicle rental company is seeking a Workshop Manager to oversee the performance of their automotive workshops. The role involves managing a team, ensuring high standards of service, and driving efficiency. Competitive salary, bonus schemes, and numerous benefits are offered, creating a supportive work environment.

Benefits

Competitive bonus scheme

Paid overtime

24-26 days holiday

Free life assurance

Well-being services

Pension schemes

Retailer discounts

Financial control app

Qualifications

• Strong technical background in automotive workshop management.
• Practical understanding of workshop efficiency.
• Ability to adapt management style and support team growth.

Responsibilities

• Ensure timely and safe return of vehicles.
• Develop a results-driven team meeting quality standards.
• Drive innovation to reduce vehicle downtime.
• Deliver excellent customer service.

Skills

Technical expertise

Customer service

Coaching

Business acumen

Team management

Job description

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Workshop Manager

Reference: JUN20252843

Expiry date: 10:31, Fri, 18th Jul 2025

Location: Brent Cross

Benefits: Please contact us for details.

Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5 / Week

We are the UK's leading vehicle rental specialists with branches across the UK, Ireland, and Spain. Our workshops maintain and repair our fleet of approximately 49,000 Vans and 19,000 Cars, offering a variety of vehicles to work on.

If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking the next step in your career, we would love to hear from you!

As a Workshop Manager, you will support our customers in delivering on their promises by ensuring their vehicles are returned safely and promptly. You will be responsible for the workshop's performance, developing a results-driven team that meets high technical and quality standards, driving innovation to reduce vehicle downtime, and delivering excellent customer service.

About you

• You possess strong technical expertise with a solid background in automotive workshop management, earning the respect of your team.
• You have a practical business approach, understanding what makes a workshop efficient and profitable.
• You are a people person who values your team and adapts your management style accordingly.
• You are a natural coach, passionate about sharing your knowledge and supporting colleagues' development.
• You have a strong customer service focus, adept at resolving issues effectively.

Benefits include:

• Competitive bonus scheme
• Overtime paid at time and a half, with regular enhanced overtime opportunities
• Starting with 24 days holiday, increasing to 26 with service, plus options to buy or sell up to 5 days annually, plus public holidays and an extra day off for your birthday
• Free life assurance (2x salary)
• Well-being services including Colleague Assistance Programme, Health Cash Plan, Dental Plan, and Travel Insurance
• Exclusive vehicle leasing schemes for colleagues
• Pension and Save-as-you-Earn share schemes
• Access to retailer discounts and cashback deals via our Benefits App
• Wagestream app for financial control, including early access to wages and discounts

With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rentals, partnering with major organizations. We are part of ZIGUP, supporting customers across the UK, Ireland, and Spain. Join us to unlock your potential in a dynamic and supportive environment.

We are agile. We are experts. We are imaginative. We are reliable.