Workshop Manager

JBR Accounting Inc.; Leeds; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Workshop Manager to lead their growing team in Leeds. This role involves ensuring high-quality service and repairs within the Bodyshop, while adhering to health and safety standards. You will be responsible for managing workshop operations, optimizing resource utilization, and delivering exceptional customer service. Join a dynamic team that values career development and employee well-being, and be part of a company recognized as one of the UK's fastest-growing private businesses. If you're ready to make a difference and grow with us, this opportunity is for you.

Benefits

33 days holiday

Personal health cash plan

Enhanced maternity/paternity/adoption pay

Life assurance: three times basic salary

Free breakfasts and fruit

Birthday surprise

Qualifications

• Experience in the repair industry with a strong focus on Health and Safety.
• Leadership skills to manage a team effectively.

Responsibilities

• Ensure high standards of service and repairs in the workshop.
• Monitor workshop output and maintain operational efficiency.
• Deliver exceptional customer service and ensure safety compliance.

Skills

Understanding of the repair industry

Knowledge of Health and Safety

Computer literate

Leadership and coaching

Knowledge of repair process

Vehicle construction knowledge

Ability to work under pressure

Job description

Job title: Workshop Manager

Department: Activate Accident Repair

Hours: 45 hours per week

Location: Leeds, LS12 2EJ

We are now recruiting for a Workshop Controller to become a part of one of our newest sites as we grow our Activate Accident Repair team.

Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies.

Great career development opportunities – grow with us.

About the role

Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality within the Bodyshop.

Key responsibilities

• Implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed.
• Liaise with office logistics staff to monitor the number of vehicles coming into the site for repair.
• Optimum utilisation of resources within area of responsibility as set out in targets.
• Deliver exceptional customer service.
• Awareness and compliance with Health and Safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility.
• Responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk.
• Monitor and control workshop output and efficiencies.
• Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding.
• Implement the use of workshop equipment when allocating tasks.
• Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle.
• Adhere to material wastage targets.
• Ensure no customer vehicle or contents is damaged/lost while vehicles under repair.

Skills and experience

• An understanding of the repair industry, vehicle legislation and trade practices.
• Knowledge of all aspects of Health and Safety including an understanding of the provisions of E.P.A. and Risk Assessment.
• Computer literate.
• Leadership and coaching attributes.
• Knowledge of repair process.
• Vehicle construction knowledge.
• The ability to work under pressure.

Benefits

• 33 days holiday (including bank holidays)
• Personal health cash plan – claim back the cost of things like dentist and optical check ups
• Enhanced maternity / paternity / adoption / shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everybody!

What you can expect from us

At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you.

A bit about us

Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:

Purpose: Make someone's bad day better

Values:

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better – Be bold. Challenge the norm – make small improvements often.
• Win together – Be a team-player. Win together, learn together, respect each other.