Workshop Manager

Northgate Vehicle Hire Limited; Scunthorpe; On-site; GBP 39,000 - 43,000; Full time

Job summary

Northgate Vehicle Hire Limited is looking for a Workshop Manager to oversee their automotive workshop in Scunthorpe. The ideal candidate will have a solid background in workshop management, excellent customer service skills, and a passion for team development. With competitive salary and benefits, this position offers a unique opportunity in a growing company known for its commitment to excellence and customer satisfaction.

Benefits

Quarterly bonus scheme

Starting annual leave of 24 days

Well-being services including GP access

Exclusive employee vehicle-leasing schemes

Pension scheme

Financial Wellbeing app

Retail discounts and cashback deals

Qualifications

• Proven workshop management experience.
• Passion for customer service and team development.
• Ability to maximize workshop efficiencies.

Responsibilities

• Manage day-to-day performance across all aspects of the workshop.
• Develop a results-focused vehicle technician and workshop team.
• Ensure vehicles are serviced and repaired to the highest standards.

Skills

Technical expertise

Team leadership

Customer service

Business acumen

Job description

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Workshop Manager

Reference: JUN20251074

Expiry date: 07:54, Thu, 3rd Jul 2025

Location: Scunthorpe

Benefits: A superb range of exclusive, employee only benefits and discounts.

Salary: up to £42,950 (£39,000 basic + Bonus) + Company Car
Weekly Hours: 42.5 / Week

About us:

We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 Vans and 19,000 Cars so there is a good variety of vehicles to work on.

About you:

If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician looking for the next step in your career, we would love to hear from you!

As a Workshop Manager, you will be responsible supporting our customers to deliver on their business promises. Your aim; ensuring we get their vehicle back on the road safely and in quick time. Accountable for day-to-day performance across all aspects of the workshop, you will develop a results-focused Vehicle Technician and workshop team that complies with the highest technical and quality standards, drive innovation and improvement to minimise vehicle downtime and, above all, deliver on our service commitment to customers.

About you

• At heart, you are a technical expert with a solid automotive workshop management background - your team value your expert technical knowledge, input and guidance.
• You have a common-sense business approach - you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results.
• Above all, you are a people person - you care about your team and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
• You are a natural coach and love to share your knowledge with others - nothing gives you more job satisfaction than seeing a colleague you have supported doing well.
• You have a passion for customer service - you understand what is important to your customers and suppliers. If there is an issue, as Workshop Manager, you will know just how to solve it.

As a Workshop Manager with Northgate Vehicle Hire, we offer:

Of course, a great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) …

• A fantastic quarterly bonus scheme
• Start with 24 days, increasing to 26 days with service , plus the flexibility to buy or sell up to 5 extra days each year . Of course, you’ll have public holidays too and an extra day off to celebrate your birthday !
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• exclusive employee vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
• Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

And we’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We are agile. We are experts. We are imaginative. We are reliable.