Workshop Manager

TN United Kingdom; Castleford; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company at the forefront of technology and customer service in the motor repair industry. This role offers a unique opportunity to lead a dynamic workshop team, ensuring high-quality repairs and fostering a culture of collaboration and customer satisfaction. With a commitment to continuous learning and improvement, you will play a vital role in enhancing processes and driving customer experience. The company values diversity and is dedicated to supporting your professional development as they grow their business. If you're passionate about making a difference and being part of an innovative team, this position is for you.

Benefits

Group income protection with 24/7 GP access

Excellent benefits and rewards packages

Competitive employer-matched pension contributions

Discounts on Aviva products and services

Savings and benefits schemes

Discounts for electric vehicle purchases

Flexible locations and working patterns

Apprenticeships and IT systems training

Qualifications

• Experience in the motor repair industry is essential.
• Strong leadership skills to manage a workshop team.

Responsibilities

• Lead the workshop team to ensure quality repairs.
• Promote a culture of customer satisfaction and teamwork.

Skills

Team Leadership

Technical Competence

Customer Satisfaction

Repair Methodologies

Job description

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Are you looking for a position where you can make a difference, constantly learn new things, and be at the forefront of technology, working as part of the Aviva family?

Responsibilities

The Role:

Responsible for leading the workshop team, fostering a collaborative working environment focused on customer satisfaction. Ensure the team produces quality repairs with a "right first time" approach. Identify opportunities for customer satisfaction improvements and process enhancements, promoting a culture where everyone is responsible for the customer experience and works as a team to meet expectations.

Qualifications

Desirable qualifications and experience:

• Demonstrated technical competence with hands-on support.
• Experience in team leadership and working across management levels.
• Experience in the motor repair industry.
• Strong technical knowledge and repair methodologies.

Who are Solus and what can they do for you?

Solus is one of the largest body repair groups in the UK, wholly owned by Aviva, employing over 1,000 experts across 25 locations, having repaired over 700,000 vehicles in the last 15 years.

• Group income protection with 24/7 access to a GP and medical advice for you and your family.
• Excellent benefits and rewards packages.
• Competitive employer-matched pension contributions.
• Discounts on Aviva products and services.
• Savings and benefits schemes.
• Discounts and schemes for electric vehicle purchases for all employees.
• Holdings approvals from major manufacturers like Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen.
• Award-winning customer service, apprenticeships, and IT systems.
• Partnerships with Thatcham for top products and training in the UK.
• Flexible locations, hours, and working patterns to suit our customers and staff.
• We interview every disabled applicant who meets minimum criteria.

We welcome applications from people of diverse backgrounds and experiences. We seek individuals who can grow with us, and we aim to support your development as we grow our business.

We recognize that our success depends on the dedication and collaboration of our specialists. Join us at this exciting time to help shape our future.

What next?

Please apply online. Our recruitment team will contact you within 7 days.