Workshop Foreman

Van Mossel Automotive Group UK Ltd; Ferndown; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Car Benefit Scheme

Vehicle Purchase Discount

Company Discounts

Retail & Lifestyle Discounts

30 Days’ Holiday

Career Development & Training

Healthcare Benefits

Pension

Life Assurance

Cycle to Work Scheme

Refer a Friend Scheme

Social Events

Job summary

Ducati Bournemouth is seeking a Workshop Foreman/Diagnostic Bike Technician to lead and support the workshop, ensuring repairs and servicing meet the highest standards. You will provide technical guidance, drive efficiency and maintain strong customer satisfaction.

Responsibilities include allocating daily activities, performing advanced diagnostics on Ducati motorcycles, training staff, and ensuring compliance with brand processes and warranty procedures.

Qualifications

• Level 3 qualification in Motorcycle Maintenance and Repair (or equivalent).
• Proven experience as a Motorcycle Technician with strong diagnostic skills.
• Excellent customer service and clear communication of technical information.
• Full UK motorcycle licence preferred.

Responsibilities

• Lead and support the workshop team to achieve productivity and quality targets.
• Allocate and monitor daily workshop activities to manufacturer standards.
• Carry out advanced diagnostics and fault-finding on Ducati motorcycles.
• Provide technical guidance to technicians on complex repairs.
• Maintain quality checks and compliance with brand standards.
• Ensure servicing and repairs are completed within agreed timescales.
• Support training and development of workshop staff.
• Adhere to manufacturer processes and warranty procedures.
• Maintain high levels of customer satisfaction through workmanship.

Skills

Motorcycle maintenance

Diagnostics

Customer service

Driving licence

Team leadership

Education

Level 3 in Motorcycle Maintenance

Job description

We have an opportunity for a Workshop Foreman/Diagnostic Bike Technician to join our team at Ducati Bournemouth.

As a Workshop Foreman/Diagnostic Bike Technician, you will lead and support the workshop team while ensuring all repairs and servicing are completed to the highest standards. You will provide technical support to colleagues and help ensure high standards of quality, efficiency and customer satisfaction.

Your responsibilities will include:

• Lead, motivate and support the workshop team to achieve productivity and quality targets.

• Allocate and monitor daily workshop activities, ensuring work is completed efficiently and to manufacturer standards.

• Carry out advanced diagnostics, fault finding and repairs on Ducati motorcycles.

• Provide technical guidance and support to technicians on complex repairs and diagnostic issues.

• Perform quality control checks to ensure all work meets safety and brand standards.

• Ensure all servicing, maintenance and repair work is completed accurately and within agreed timescales.

• Support the development and training of workshop team members, sharing technical knowledge and best practices.

• Ensure manufacturer processes, warranty procedures and compliance requirements are followed at all times.

• Maintain a high level of customer satisfaction through quality workmanship and attention to detail.

What you will need to be a Workshop Foreman/Diagnostic Bike Technician at Ducati Bournemouth:

• Level 3 qualification in Motorcycle Maintenance and Repair (or equivalent).

• Proven experience as a Motorcycle Technician with strong diagnostic and fault-finding skills.

• Excellent customer service skills with the ability to communicate technical information clearly and professionally.

• A passion for motorcycles and a commitment to delivering high-quality workmanship.

• Full UK driving licence (motorcycle licence preferred).

Hours of work will be: 40 hours Tuesday - Saturday

A uniform will be provided.

What you will get in return:

A competitive salary of £40,000 per year OTE £50,000

As well as your salary, you’ll enjoy a range of great benefits designed to support your wellbeing, career and lifestyle:

Car Benefit Scheme - Lease a Car from as little as £209 per month.

Vehicle Purchase Discount on various brands.

Company Discounts on MOTs, servicing, parts and accessories for you and your family.

Retail & Lifestyle Discounts - Access to 100+ rewards with Simply rewards, including gym memberships and local offers.

30 Days’ Holiday (including bank holidays)

Career Development & Training - Industry-leading brand training and ongoing support through our in-house learning management system.

Healthcare Benefits - including an Employee Assistance Programme, mental health support, GP consultations, and optical costs.

Pension - Contributory pension through Aviva.

Life Assurance - Providing peace of mind for your loved ones.

Cycle to Work Scheme - Save money while supporting a healthier commute.

Refer a Friend Scheme Earn up to £2,000 on introducing successful employees.

Social Events - opportunity to get together with your colleagues, recent events have been go-karting, Charity quiz nights, Goodwood, Private cinema trips

Please note: some benefits are subject to eligibility criteria and successful completion of your probation period.

Why Join Van Mossel?

We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 78-year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel, we believe it’s our people who set us apart and drive our company forward as we continue to grow.

If this looks like the right role for you, we want to hear from you!

We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive workplace where everyone is treated fairly and with respect.