Workshop Engineer - Software & Systems

Taylor Higson; Bedford; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Private medical and life assurance

Enhanced employer pension contribution

26 days holidays + bank holidays

Product and technical training

Job summary

Taylor Higson in Bedford seeks a Workshop Engineer to join its global technology operation, blending electronics, software and systems with hands-on hardware. You’ll own complex equipment from pre-staging to customer-ready configuration, working mainly from the Bedford site.

You’ll install and update software and firmware, configure equipment to customer requirements, troubleshoot faults, document configurations and support new product testing.

Qualifications

• Experience with software-driven equipment and modern IT systems.
• Willingness to work independently with reliability and organisation.
• Full UK driving licence is required.

Responsibilities

• Pre-stage and configure equipment before installation.
• Install and update software and firmware.
• Configure equipment to customer requirements.
• Troubleshoot hardware and software faults.
• Test, validate and perform quality checks.
• Diagnose technical issues and identify solutions.
• Maintain, repair and upgrade demonstration and loan equipment.
• Support evaluation and testing of new products.
• Complete technical and configuration documentation.
• Collaborate with field service, support and project teams.
• Occasional field-based technical support when required.
• Attend manufacturer and product training.

Skills

Software installation

Windows systems

Hardware troubleshooting

Networking

Firmware updates

Testing and validation

Root-cause analysis

Electrical equipment

Technical documentation

Autonomy

Organised

Curious

Equipment configuration

Education

HNC/BTEC Level 4 in Electrical/Electronic Engineering

Job description

Workshop Engineer - Software & Systems

Bedford

Are you an experienced engineer who is equally comfortable working with software and systems as you are with physical equipment?

We\'re recruiting for an established global technology business looking to add a Workshop Engineer to its technical operation in Bedford.

This isn\'t a traditional nuts-and-bolts workshop role. The equipment you\'ll work with combines electronics, software, connectivity and increasingly intelligent technology, so we\'re looking for someone with a practical engineering background and strong IT/software capability.

The Role

Working predominantly from the Bedford facility, you\'ll take ownership of sophisticated technical equipment before it reaches customers.

Your responsibilities will include:

• Pre-staging and configuring equipment ahead of installation
• Installing and updating software and firmware
• Configuring equipment to customer requirements
• Troubleshooting hardware and software faults
• Testing, validating and completing quality checks
• Diagnosing technical issues and identifying solutions
• Maintaining, repairing and upgrading demonstration and loan equipment
• Supporting the evaluation and testing of new products
• Completing technical and configuration documentation
• Working closely with field service, support and project teams
• Occasional field-based technical support when required
• Attending manufacturer and product training

You will be given plenty of autonomy and trusted to manage your workload, solve problems and ensure equipment is configured correctly and ready on time.

What We\'re Looking For

You don\'t need to be a programmer or software developer, but you should be confident working with modern software-driven equipment.

Experience across some of the following would be particularly relevant:

• Software installation and configuration
• Windows-based systems
• Hardware/software troubleshooting
• Networking and connectivity
• Firmware and software updatesEquipment configuration
• Testing and validation
• Diagnostics and root-cause analysis
• Electrical/electronic equipment
• Technical documentationAbove all, we\'re looking for someone reliable, organised, technically curious and comfortable working independently.

An HNC/BTEC Level 4 or equivalent in Electrical/Electronic Engineering would be advantageous, although strong hands-on experience will also be considered.

A full UK driving licence is required.

Your Background

We\'re open-minded on industry background. Relevant experience could come from:

• Digital print or imaging equipment
• Electronics
• IT hardware
• Banking or cash-handling technology
• Medical or laboratory equipment
• Scientific instrumentation
• AV technology
• Automation
• Other software-controlled capital equipment

This could also be an excellent move for an experienced Field Service Engineer looking to come off the road while retaining the technical variety, diagnostics and problem-solving aspects of field service.

Package

Up to £35,000 salary, 10% performance bonus, enhanced employer pension contribution, private medical and life assurance, 26 days holidays plus bank holidays.

You\'ll also receive comprehensive product and technical training, with ongoing development opportunities.

If you enjoy figuring out how hardware, software and systems work together and want a stable, autonomous technical role with a global technology business, we\'d love to hear from you