Workshop Engineer – Software & Systems

Taylor Higson; Bedford; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

10% bonus

Private medical

Life assurance

Pension contribution

26 days holidays

Job summary

Taylor Higson in Bedford seeks a Workshop Engineer to own sophisticated technical equipment combining electronics, software and connectivity. The role is based at the Bedford facility with autonomy to manage workload and ensure timely configuration.

You will install software/firmware, configure gear to customer requirements, troubleshoot faults and maintain demonstration stock. Training opportunities are provided.

Qualifications

• HNC/BTEC Level 4 or equivalent in Electrical/Electronic Engineering is advantageous.
• A full UK driving licence is required.
• Strong hands-on experience will be considered.
• Experience with software-driven equipment is valuable.
• Open to experienced Field Service Engineers moving to a tech-focused role.

Responsibilities

• Pre-staging and configuring equipment ahead of installation
• Installing and updating software and firmware
• Configuring equipment to customer requirements
• Troubleshooting hardware and software faults
• Testing, validating and completing quality checks
• Diagnosing technical issues and identifying solutions
• Maintaining, repairing and upgrading demonstration and loan equipment
• Supporting the evaluation and testing of new products
• Completing technical and configuration documentation
• Working closely with field service, support and project teams
• Occasional field-based technical support when required
• Attending manufacturer and product training

Skills

Software installation

Windows-based systems

Hardware/software troubleshooting

Networking and connectivity

Firmware updates

Equipment configuration

Testing and validation

Diagnostics and root-cause analysis

Electrical/electronic equipment

Education

HNC/BTEC Level 4 or equivalent in Electrical/Electronic Engineering

Job description

Workshop Engineer - Software & Systems

Bedford

Are you an experienced engineer who is equally comfortable working with software and systems as you are with physical equipment?

We're recruiting for an established global technology business looking to add a Workshop Engineer to its technical operation in Bedford.

This isn't a traditional nuts-and-bolts workshop role. The equipment you'll work with combines electronics, software, connectivity and increasingly intelligent technology, so we're looking for someone with a practical engineering background and strong IT/software capability.

The Role

Working predominantly from the Bedford facility, you'll take ownership of sophisticated technical equipment before it reaches customers.

Your responsibilities will include:

• Pre-staging and configuring equipment ahead of installation
• Installing and updating software and firmware
• Configuring equipment to customer requirements
• Troubleshooting hardware and software faults
• Testing, validating and completing quality checks
• Diagnosing technical issues and identifying solutions
• Maintaining, repairing and upgrading demonstration and loan equipment
• Supporting the evaluation and testing of new products
• Completing technical and configuration documentation
• Working closely with field service, support and project teams
• Occasional field-based technical support when required
• Attending manufacturer and product training

You'll be given plenty of autonomy and trusted to manage your workload, solve problems and ensure equipment is configured correctly and ready on time.

What We're Looking For

You don't need to be a programmer or software developer, but you should be confident working with modern software-driven equipment.

Experience across some of the following would be particularly relevant:

• Software installation and configuration
• Windows-based systems
• Hardware/software troubleshooting
• Networking and connectivity
• Firmware and software updates
• Equipment configuration
• Testing and validation
• Diagnostics and root-cause analysis
• Electrical/electronic equipment
• Technical documentationAbove all, we're looking for someone reliable, organised, technically curious and comfortable working independently.

An HNC/BTEC Level 4 or equivalent in Electrical/Electronic Engineering would be advantageous, although strong hands-on experience will also be considered.

A full UK driving licence is required.

Your Background

We're open-minded on industry background. Relevant experience could come from:

• Digital print or imaging equipment
• Electronics
• IT hardware
• Banking or cash-handling technology
• Medical or laboratory equipment
• Scientific instrumentation
• AV technology
• Automation
• Other software-controlled capital equipmentThis could also be an excellent move for an experienced Field Service Engineer looking to come off the road while retaining the technical variety, diagnostics and problem-solving aspects of field service.

Package

Up to £35,000 salary, 10% performance bonus, enhanced employer pension contribution, private medical and life assurance, 26 days holidays plus bank holidays.

You'll also receive comprehensive product and technical training, with ongoing development opportunities.

If you enjoy figuring out how hardware, software and systems work together and want a stable, autonomous technical role with a global technology business, we'd love to hear from you