Workshop Controller

TN United Kingdom; Southampton; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Workshop Controller in Southampton, where you'll lead operations in a busy automotive garage. This role demands strong management skills and a passion for excellence in the automotive industry. You'll ensure customer satisfaction by optimizing workshop facilities and leading a dedicated team. Your proactive approach and attention to detail will be key in meeting KPIs and targets. This is a fantastic opportunity for those looking to develop their careers in a thriving environment.

Qualifications

• Strong management and leadership skills required.
• Experience in the automotive industry is essential.

Responsibilities

• Manage an efficient operation ensuring customer satisfaction.
• Lead a team while meeting KPIs and targets.

Skills

Management and leadership skills

Organisational skills

KPI management

Team management

Automotive industry experience

IT literacy

Numerical skills

Tools

Kerridge

Job description

Job Opportunity: Workshop Controller

We have a fantastic opportunity for a Workshop Controller in the Southampton area within a Commercial Automotive Garage.

Role Overview: As a key member of our team, you will manage an efficient and professional operation to ensure complete customer satisfaction through optimal utilisation of workshop facilities. This is a busy, hands-on, and challenging role that requires enthusiasm, a dynamic personality, and a passion for automotive industry excellence.

Candidate Requirements:

• Strong management and leadership skills
• Excellent organisational skills with the ability to multitask and prioritise deadlines
• Experience working to KPIs, budgets, and targets
• Proven track record of managing a team
• Experience in the automotive industry is essential

Additional qualities include being proactive, pride in your work, a willingness to learn, and engagement with training. We are interested in candidates aspiring to develop their career within our industry.

Preferred Experience and Skills:

• Previous experience as a Workshop Controller, Foreman, Manager, or Service Manager
• Confidence and a strong understanding of workshop processes and team management
• Full driving licence; any endorsements must be notified
• IT literacy; Kerridge knowledge is advantageous
• Strong numerical and administrative skills with attention to detail for KPI accuracy

Working Hours:

Monday to Friday, 8:00 am to 6:00 pm, with a ½ hour unpaid lunch break.

Every third Saturday, 8:00 am to 12:00 pm.

Flexibility is essential to meet the needs of the business and team.