Workshop Controller

TN United Kingdom; Reading; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading commercial dealership in the Reading area is seeking a Workshop Controller. The role involves managing a busy workshop, overseeing technicians, and ensuring compliance with health and safety regulations. The ideal candidate will have previous experience in a similar role and strong management skills.

Qualifications

• Previous experience as a Workshop Controller or similar role preferred.
• Strong understanding of workshop processes.

Responsibilities

• Manage daily workshop operations and oversee Technicians.
• Issue work to technicians and ensure compliance with guidelines.
• Communicate work progress and maintain customer satisfaction.

Skills

Team Management

Health and Safety Compliance

Communication

Education

Full Driving License

Tools

Kerridge

Job description

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Workshop Controller – Reading area (Commercial Main Dealer)

Hours: Monday to Friday 8am to 6pm plus every other Saturday morning

Our client is a main commercial dealership looking to recruit a Workshop Controller to join their busy site.

Workshop Controller Role:

You will manage a busy workshop daily, overseeing Technicians. This role involves all aspects of workshop management, including issuing work to technicians, managing tooling & equipment, and ensuring Health & Safety compliance.

Workshop Controller – Key Responsibilities:

• Take full responsibility for issuing work, considering workload and customer commitments as coordinated with the reception team.
• Ensure workshop processes align with retail, internal, and warranty guidelines.
• Distribute work efficiently across the team.
• Oversee sales department preparation work, issuing and progressing tasks.
• Communicate work progress, flag potential issues early, and implement preventative measures to maintain customer satisfaction.
• Maintain a comprehensive understanding of Health and Safety legislation.

Workshop Controller – Requirements:

• Previous experience as a Workshop Controller, Foreman, Manager, or Service Manager preferred.
• Confidence and a strong understanding of workshop processes and team management.
• Full driving license; notify any endorsements.
• IT literacy; Kerridge knowledge is advantageous.
• Strong numerical and administrative skills with attention to detail for KPI accuracy.