Workshop Controller

Institute of the Motor Industry. limited; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a dynamic team as an Automotive Workshop Controller at a leading franchise in Taunton. This role offers a unique opportunity to oversee workshop operations, ensuring efficiency and high-quality service delivery. You will be at the forefront of managing a busy workshop, coordinating with technicians and service advisors to meet customer expectations. With a competitive salary and performance-based bonuses, this position not only promises professional growth through ongoing training but also a chance to make a significant impact in a fast-paced environment. If you are passionate about the automotive industry and ready for your next challenge, this is the perfect opportunity for you.

Benefits

Performance-Based Bonuses

Ongoing Training

Career Development Opportunities

Company Benefits

Qualifications

• Experience in a Workshop Controller or senior role within the motor trade.
• Strong technical knowledge of vehicle repair and maintenance.

Responsibilities

• Oversee daily workshop operations and manage technician assignments.
• Conduct quality control checks and ensure high standards of work.

Skills

Vehicle Repair Knowledge

Workshop Management

Leadership Skills

Organizational Skills

Attention to Detail

Education

MOT Licence

Full UK Driving License

Job description

Find jobs in the automotive retail industry

Job Title: Automotive Workshop Controller
Location: Taunton
Salary: £30,000 to £40,000 OTE
Company: Actio Automotive
Job Type: Full-Time, Permanent

Our client is a leading franchise based in Taunton. We are seeking an experienced Vehicle Workshop Controller to join their team and ensure the efficient running of our workshop operations.

Role Overview:

As the Vehicle Workshop Controller, you will be responsible for overseeing the day-to-day operations of the workshop, ensuring that repairs and maintenance are carried out efficiently and to a high standard. You will work closely with the technicians, service advisors, and parts team to ensure a smooth workflow and meet customer expectations whilst also being actively on the tools yourself.

Key Responsibilities:

1. Coordinate and manage the daily operations of the workshop, ensuring jobs are assigned to the right technicians.
2. Monitor workflow and ensure all work is completed within agreed timeframes.
3. Carry out service / repair / diagnostic work.
4. Conduct quality control checks on completed work, ensuring high standards are met.
5. Liaise with service advisors and parts teams to ensure smooth communication between departments.
6. Provide support and guidance to technicians, helping them resolve complex repair issues.
7. Ensure health and safety regulations are adhered to within the workshop.
8. Manage and monitor workshop productivity, aiming to meet and exceed KPIs.
9. Maintain accurate records of all work carried out, ensuring documentation is up-to-date.

Key Requirements:

1. Previous experience in a Workshop Controller or senior workshop role within the motor trade.
2. Strong technical knowledge of vehicle repair and maintenance.
3. Excellent organizational skills and the ability to manage a busy, fast-paced environment.
4. Strong leadership and team management skills.
5. Ability to work closely with multiple departments to ensure a seamless customer experience.
6. Attention to detail and a commitment to maintaining high standards of work.
7. MOT Licence and advantage but not essential.
8. Full UK driving license.

What We Offer:

1. Competitive salary with performance-based bonuses.
2. Ongoing training and career development opportunities.
3. Fantastic company benefits.

How to Apply:

If you’re an experienced Workshop Controller looking for your next challenge, we’d love to hear from you! Please apply here or contact Actio Recruitment. Actio are an equal opportunities employer and a recruitment agency.