Workshop Assistant

Sunbelt Rentals Careers; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Job summary

Sunbelt Rentals UK is seeking a Workshop Assistant to support our Test & Calibration team. You will convert hire orders to contracts, prepare documentation, and manage stock with careful attention to packing, shipping, and accuracy.

You will maintain equipment, assist with delivering and receiving items, and help provide an excellent customer experience in a professional, fast-paced environment. Driving duties may be required occasionally.

Qualifications

• Experience in a similar position.
• Experience maintaining relevant equipment in a workshop environment.
• Able to communicate effectively with all levels.
• Excellent customer service skills.
• Full clean Driving Licence is preferred.

Responsibilities

• Convert new hire orders to hire contracts by picking, checking and packing items for despatch.
• Prepare pre-hire documentation including hire contracts and manuals/certificates.
• Create courier waybills and manifests for shipping documentation.
• Inspect returned goods for damages or missing items.
• Clean equipment before and after hire.
• Load and unload vans.
• Maintain stock levels of spares and accessories.
• Handle goods inwards and distribute materials to relevant departments.
• Provide staff and customer support to ensure excellent service in a B2B environment.
• Use hire software and scheduling tools.
• Occasionally deliver urgent orders by company van.
• Ensure good housekeeping and compliance with H&S and quality policies.

Skills

Experience in similar role

Communication skills

Teamwork

Customer service

Driving licence

Tools

Dedicated hire software

Scheduling software

Job description

About The Role

A fantastic opportunity has arisen for a Workshop Assistant to join our team at Sunbelt Rentals UK. It’s our vision to own the future of rentals and our mission to deliver a world-class experience. As a Workshop Assistant in our Test & Calibration business, you’ll help us to deliver exceptional customer experiences and live up to our values, setting an unrivalled standard for the industry.

Typical test equipment types used by customers of the Test & Calibration team are: High voltage testers, power analysers, relay test sets, general electrical test instruments.

Key responsibilities include;

• Converting new hire orders to hire contracts by picking, checking and packing items prior to despatch using a variety of shipping methods.
• Preparation of pre-hire documentation including hire contracts and printing of pre-published instruction manuals and test / calibration certificates.
• Preparation of courier waybills and manifests to complete the required shipping documentation.
• Initial inspection of returned goods to check for damages or missing items.
• Cleaning of product before and after hire.
• Loading and unloading vans.
• Maintaining stock levels or spares and accessories.
• Handling goods inwards for the building and distributing material to the relevant department.
• Providing support and assistance to staff and customers in order to provide excellent customer service in a business to business environment.
• Use of dedicated hire software and scheduling packages.
• Occasional deliveries of urgent orders (via company van)
• Ensure good housekeeping in all work areas to ensure that the company health, safety, quality and environmental policies and processes are adhered to.

About You

To be successful in this role you will likely be in a similar position or have relevant transferable experience. A history of equipment rental or construction industries is preferable.

You will be comfortable working under pressure and to tight deadlines whilst still maintaining a professional and approachable manner. You will enjoy working as part of a team and have excellent communication skills.

The Ideal candidate will have the following;

• Experiencewithin asimilarposition
• Experience of maintaining relevantequipment in a workshop environment.
• Able to communicate effectively with all levels.
• Excellent customer service skills.
• Full clean Driving Licence is preferred

About Us

WhySunbelt?

Whetherit's construction sites, energy projects, government initiatives, orunforgettable events, Sunbelt Rentals deliver the equipment and expertise tomove every industry forward. With our ambition to an employer of choice thismakes Sunbelt Rentals an ideal destination for your next career move.

We are committed to the fair treatment of our staff,potential staff, and users of our services, regardless of race, gender,religion, sexual orientation, responsibilities for dependants, age,physical/mental disability, or offending background.

Having acriminal record will not automatically bar an individual from working with us.We judge each case on its own merits, taking into account the relevance of theconviction to the role, the circumstances, and the time passed since theoffence.