Works Co-ordinator - PPM

EQUANS; Otterbourne; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Works Co-ordinator to join their dynamic team in Otterbourne. This full-time role offers a chance to engage in various administrative tasks, ensuring smooth operations and excellent customer service. You will collaborate with contract teams, manage mail distribution, and assist with invoicing processes. With a strong focus on employee well-being, the company provides numerous benefits including annual leave, gym discounts, and professional development opportunities. If you're looking for a role that values teamwork and customer care, this is the perfect opportunity.

Benefits

24 days of annual leave plus public holidays

Life cover equal to 1x annual salary

Employee discount schemes

Gym membership discounts

Cycle to work scheme

Holiday purchase scheme

Two CSR days per year

Opportunities for professional development

Employee referral rewards

24/7 Employee Assistance Program

Qualifications

• Experience in a similar role, preferably within FM.
• Excellent communication and customer service skills.

Responsibilities

• Work closely with Contract Teams to ensure timely support.
• Manage incoming and outgoing mail and parcels.

Skills

Customer Service Skills

Communication Skills

Teamwork

Time Management

Health and Safety Awareness

Education

Experience in a similar role

Tools

CAFM systems (Planon)

Microsoft Office

Job description

EQUANS Otterbourne, England, United Kingdom

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EQUANS Otterbourne, England, United Kingdom

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Join to apply for the Works Co-ordinator - PPM role at EQUANS

Equans is looking for a Works Co-ordinator - PPM to join our team at Southern Water in Otterbourne, Hampshire (near Winchester) on a permanent basis. This is a full-time role working 40 hours per week from Monday to Friday, 08:00 to 17:00 with a one-hour unpaid break.

Responsibilities

• Work closely with all Contract Teams and contractors to ensure all support functions are delivered in a timely and accurate manner.
• Support the delivery team where cover is required or to assist other regions.
• Focus on customer care with a “can do” attitude, demonstrating flexibility and adaptability in a changing business environment.
• Meet and greet visitors and contractors.
• Manage x-raying, sorting, franking, and distribution of all incoming and outgoing mail and parcels.
• Handle photocopying, printing, filing, and scanning tasks.
• Order, purchase, and process invoices for goods and services following company procedures.
• Assist in invoice receipting, ensuring a three-way match is consistently applied.
• Raise, update, and close Planons for reactive repairs.
• Manage reactive task jeopardy to ensure SLAs are not breached.
• Update and close tasks as completion paperwork arrives, maintaining performance and KPI reporting in real time.

What We Offer

• 24 days of annual leave plus public holidays
• Life cover equal to 1x annual salary
• Employee discount schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• Two CSR days per year
• Opportunities for professional development and training
• Employee referral rewards
• Access to employee networks including WiE, RISE, LGBTQI+, Working Parents, YPN, and Disability Network
• 24/7 Employee Assistance Program and mental wellbeing support

Candidate Profile

• Experience in a similar role, preferably within FM, but not essential
• Excellent communication and customer service skills
• Experience with CAFM systems, preferably Planon
• Proficiency in Microsoft Office applications
• Strong team working skills
• Ability to prioritize workload effectively
• Customer-focused mindset and awareness of brand image
• Health and safety awareness
• Strong interpersonal skills

About Us

Equans is a global leader in energy services with nearly 100,000 employees across more than 50 countries. In the UK & Ireland, we provide technical, FM, regeneration, and energy services, specializing in smart buildings, green mobility, district & embedded energy, and decentralised renewables. We support organizations in transitioning to net zero and embracing digital and industrial transformations. Equans is part of the Bouygues group.

Next Steps

If interested, please register, apply, and track your application. Our Resourcing Team will review your application and contact you. We are committed to diversity and inclusion, fostering a welcoming environment where everyone can be their authentic selves. Our employee networks support this commitment.

Note: You must have the right to work in the UK. We do not offer relocation packages for this role. Agency involvement is not required; all inquiries should be directed to our Resourcing Team.