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Works Co-ordinator - PPM

Equans UK & Ireland

United Kingdom

On-site

GBP 25,000 - 35,000

Full time

20 days ago

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Job summary

An established industry player seeks a Works Coordinator to enhance operational efficiency at Southern Water. This full-time role involves supporting contract teams, managing communications, and ensuring seamless service delivery. The ideal candidate will possess strong customer service skills and experience with CAFM systems, particularly Planon. Join a dynamic team dedicated to delivering exceptional service in a fast-paced environment. Enjoy a range of benefits, including generous leave, employee discounts, and professional development opportunities, all while contributing to a sustainable future.

Benefits

24 days annual leave (+ public holidays)
Life Cover equivalent to 1 times annual salary
Employee discount shopping schemes
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
Corporate social responsibility days
Learning opportunities
Employee Referral Rewards Scheme
24/7 Employee Assistance Program

Qualifications

  • Experience in a similar role, preferably within an FM environment.
  • Strong communication and customer service skills.

Responsibilities

  • Work closely with Contract Teams to ensure timely support.
  • Manage incoming and outgoing mail and parcels.
  • Assist in invoice receipting and reactive task management.

Skills

Excellent communication skills
Customer service skills
Experience with CAFM systems
Microsoft Excel
Microsoft Outlook
Team working ability
Health and safety awareness

Education

Previous experience in a similar role
FM environment experience (preferred)

Tools

Planon

Job description

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Join to apply for the Works Co-ordinator - PPM role at Equans UK & Ireland

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Equans is looking for a Works Co-ordinator - PPM to join our team at Southern Water in Otterbourne, Hampshire (near Winchester) on a permanent basis. This is a full time role working 40 hours per week from Monday to Friday, 08:00 to 17:00 with a one hour unpaid break.

What will you deliver?

  • Work closely with all Contract Teams and contractors to ensure all support functions are delivered in a timely and accurate way.
  • Support the delivery team where cover is required or to assist other regions.
  • Focussed on customer care with a “can do” attitude, with the flexibility and adaptability to be a team member in a changing business environment.
  • Meeting/greeting visitors/contractors.
  • Managing x-raying, sorting, franking and distribution of all incoming and outgoing mail/parcels.
  • Photocopying, printing, filing, scanning.
  • Order, purchase and process invoices for goods and services in line with company procedures.
  • Assist in invoice receipting, ensuring three-way match is consistently applied
  • Raising, updating and closing Planons for reactive repairs.
  • Reactive task jeopardy management, ensuring SLA’s are not breached
  • Updating and closing of tasks as completion paperwork arrives, ensuring no backlog to enable robust performance and KPI reporting in real time

What can we offer you?

  • 24 days annual leave (+ public holidays)
  • Life Cover equivalent to 1 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts
  • Cycle to work scheme
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

  • Previous experience in a similar role, preferably within an FM environment, but not essential
  • Excellent communication and customer service skills
  • Prior experience of CAFM systems essential, preferably Planon
  • Computer literate with a good working knowledge of Microsoft applications including Excel and Outlook
  • Demonstrate good team working ability
  • Ability to work in a focused manner with the ability to prioritise workload and requests
  • Keen awareness of customer focus and brand image
  • Health and safety awareness
  • Good communicator with strong inter-personal skills

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, Veterans & Reservists, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

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