Workplace Services Lead – Secure End-User Compute

Sopra Steria; Basingstoke; Presencial; GBP 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus

Car allowance

Holiday allowance

Pension contribution

Medical insurance

Life assurance

Resumo da oferta

Sopra Steria Aerospace, Defence & Security (ADS) seeks a Workplace Managed Service Lead to drive end-user workplace technologies on-site at a major Defence programme in the UK. The role requires MoD DV clearance and accountability for delivering secure, high-availability desktop and VDI services.

You will lead technical teams, shape architecture, manage customer relationships and ensure delivery excellence in a highly secure environment.

Qualificações

• Experience with Workplace, End User Compute or Desktop technologies, including VDI, desktop operating systems and software delivery.
• A strong technical engineering or architecture background, with a good understanding of how Workplace technologies fit together.
• Experience leading technical teams or services and providing clear direction when challenges arise.
• Strong customer and stakeholder management skills, with the confidence to engage with senior technical stakeholders.
• Experience working within secure Defence or National Security environments, with an understanding of governance and assurance processes.
• The ability to balance technical leadership, people management and service delivery in a complex environment.

Responsabilidades

• Lead the Workplace Managed Service end to end, overseeing desktop, virtual desktop, software delivery and associated end-user workplace technologies across both BAU and change.
• Act as the senior technical face of the service to the customer, building trusted relationships with senior technical stakeholders, architects, delivery leaders, partners and suppliers.
• Provide technical direction and leadership to the Workplace teams, ensuring engineers and technical leads have clear priorities, appropriate support and a strong understanding of what good looks like.
• Own the health and performance of the service, taking the lead on complex technical issues, ensuring problems are driven through to resolution and escalating risks or delivery concerns appropriately.
• Influence Workplace architecture and design, contributing to technical designs, standards, governance and customer assurance processes while ensuring solutions are appropriate for a highly secure environment.
• Shape the future of the Workplace capability, identifying opportunities for continuous improvement, innovation and service development while helping the account strengthen and grow its Workplace offering.

Conhecimentos

Workplace technologies

End User Compute

Desktop virtualization

VDI

Security environments

Senior leadership

Ferramentas

VMware Horizon

MECM

MDT

PowerShell DSC

Terraform

Ansible

Descrição da oferta de emprego

Sopra Steria Aerospace, Defence & Security (ADS) seeks a Workplace Managed Service Lead to drive end-user workplace technologies on-site at a major Defence programme in the UK. The role requires MoD DV clearance and accountability for delivering secure, high-availability desktop and VDI services.

You will lead technical teams, shape architecture, manage customer relationships and ensure delivery excellence in a highly secure environment.