Workplace Operations Apprentice — Public Sector

West of England Mayor; West of England; On-site; GBP 14,000 - 18,000; Full time

Benefits offered by this job

Fully funded apprenticeship

Paid hands-on experience

Training & mentoring

Ambitious culture

Public impact

Job summary

West of England Mayoral Combined Authority is offering a two-year Business Administrator Level 3 Apprenticeship within the Workplace Operations Team. You will gain hands-on experience in facilities management, health and safety, and business support across the organisation.

You'll learn through a structured programme with mentoring and training, contributing to safe, compliant workplaces while building transferable skills for a public-sector career.

Qualifications

• 5 GCSEs including English and Maths (Grade 4/C or above)
• Minimum 2 A Levels - Grade C or above, (or the equivalent qualification)
• Work/volunteering experience in a professional environment
• Good communication and basic IT skills (Microsoft Office or equivalent)
• Good organisational and time management skills, with a reliable and professional approach
• A positive attitude, curiosity and a willingness to learn and develop
• The ability to work collaboratively, showing resilience, enthusiasm and a commitment to delivering your best
• Right to work in the UK and meet the government's apprenticeship funding eligibility requirements.

Responsibilities

• Work collaboratively and promote effective working relationships with colleagues, customers, partner organisations to support consistent and high-quality service delivery.
• Provide advice and guidance to internal and stakeholders through telephone, face-to-face, written, or digital channels, ensuring accurate, clear and professional responses to enquiries.
• Contribute to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.
• Demonstrate strong communication skills (both written and verbal) and adopting a proactive approach to developing skills and solving problems.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Makes effective decisions based on sound reasoning and can deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Takes responsibility for initiating and completing tasks, manages priorities and time to successfully meet deadlines.
• Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on colleagues, stakeholders, other parts of the organisation).

Skills

Communication skills

Organisational skills

Teamwork

IT skills

Right to work in UK

Education

GCSEs incl English & Maths

A Levels or equivalent

Tools

Microsoft Office

Job description

West of England Mayoral Combined Authority is offering a two-year Business Administrator Level 3 Apprenticeship within the Workplace Operations Team. You will gain hands-on experience in facilities management, health and safety, and business support across the organisation.

You'll learn through a structured programme with mentoring and training, contributing to safe, compliant workplaces while building transferable skills for a public-sector career.