HR Support Apprentice — Public Sector (2-Year FTC)

West of England Combined Authorities; Bristol; Hybrid; GBP 33,000 - 34,000; Full time

Benefits offered by this job

Fully funded apprenticeship

Paid hands-on experience

Mentoring and career development

Hybrid working model

Public sector environment

Job summary

West of England Mayoral Combined Authority (MCA) is recruiting enthusiastic HR Support Apprentices aged 18–21 to start their careers in a supportive public‑sector environment. This two‑year fixed term contract offers funded apprenticeship qualifications, paid on‑the‑job experience, and mentorship to develop your career.

You will work with experienced HR and People professionals, delivering admin support, recruitment logistics, onboarding, and data handling while learning employment law and

Qualifications

• 5 GCSEs, including English and Maths (Grade 4/C or above).
• Minimum 2 A Levels - Grade C or above (or equivalent).
• Work/volunteering experience in a professional environment.
• Good communication and basic IT skills (Microsoft Office or equivalent).
• Good organisational and time-management skills, with a reliable and professional approach.
• A positive attitude, curiosity and a willingness to learn and develop.
• Right to work in the UK and meet the government's apprenticeship funding eligibility requirements.

Responsibilities

• As HR Support Apprentice, provide administrative support across a range of HR and People processes.
• Assist with recruitment administration, including arranging interviews, preparing documentation and maintaining accurate records.
• Support the onboarding and induction of new employees.
• Maintain accurate and confidential employee information and HR records.
• Assist with employee lifecycle processes, including starters, leavers and changes to employment.
• Respond to routine HR queries from employees and managers, providing appropriate information or signposting to relevant policies and guidance.
• Support the implementation and administration of HR policies and procedures.
• Assist HR colleagues with employee relations administration and documentation.
• Support the production of HR reports and people data.
• Handle confidential and sensitive information appropriately and in accordance with organisational policies and data protection requirements.
• Work collaboratively with colleagues across the organisation to support effective people processes.
• Identify opportunities to improve HR processes and contribute to service improvement.
• Develop an understanding of employment legislation and how it applies within a public‑sector organisation.
• Provide a professional, helpful and customer‑focused service to employees and managers.

Skills

Communication skills

Teamwork

Organisational skills

Positive attitude

IT skills

Education

GCSEs including English and Maths (Grade 4/C or above)

Minimum 2 A Levels - Grade C or above

Tools

Microsoft Office

Job description

West of England Mayoral Combined Authority (MCA) is recruiting enthusiastic HR Support Apprentices aged 18–21 to start their careers in a supportive public‑sector environment. This two‑year fixed term contract offers funded apprenticeship qualifications, paid on‑the‑job experience, and mentorship to develop your career.

You will work with experienced HR and People professionals, delivering admin support, recruitment logistics, onboarding, and data handling while learning employment law and