Workplace Facilities Manager

Arcadis; Cardiff; On-site; GBP 30,000 - 50,000; Full time

Job summary

Arcadis seeks a Workplace Facilities Manager responsible for the operational management of offices across the Southwest UK. The role requires addressing day-to-day operational issues, supporting project budgets, and ensuring compliance with policies. Ideal candidates will have facilities management experience and IOSH certification.

Qualifications

• Previous relevant experience in office or facilities management.
• Effective research, data gathering, and analysis skills.
• Strong interpersonal and communication skills.

Responsibilities

• Manage office operations and provide procedural advice.
• Contribute to budgetary planning and support project management.
• Build trusted relationships with internal clients.

Skills

Interpersonal skills

Communication skills

Data gathering

Analysis skills

Education

IOSH management safety certification

Job description

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Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.

Arcadis is looking to hire a Workplace Facilities Manager to be the first contact point for the business and are required to provide advice on the interpretation and application of Arcadis policies in their role, or deliver complex technical work. The new hire will be responsible for managing the day-to-day duties of offices.

The role covers Southwest UK, and interested applicants will need facilities management experience and must be able to travel.

This role can be based in either Bristol or Cardiff. It will also require travel to Exeter and Plymouth.

This will be a 12-month fixed-term contract role.

• Resolve operational day-to-day problems in own area of specialism (HR, Finance, IT, etc.) referred from other functions of the business, ensuring an efficient and high-quality service is extended to all internal clients.
• Contribute to budgetary planning and provide reports and commentary to support the management and control of project budgets and to optimise business performance.
• Contribute to a range of internal projects and work with senior specialists to ensure programmes of work are undertaken and project milestones are met.
• Identify and comply with the main principles, including legal and regulatory controls, relevant to Arcadis policies that govern work practices.
• Monitor business processes in own area of specialism to identify opportunities for improvement.
• Review and analyze customer service levels using standard reporting tools and highlight discrepancies against expected levels of service.
• Build trusted relationships with internal customers to ensure appropriate quality and service.
• Provide detailed procedural advice on own area of specialism to internal clients to ensure that internal standards are adhered to.
• Manage meeting rooms and room bookings.
• Possess the skills and experience to ensure all Arcadis offices are managed on a day-to-day basis in accordance with SHE and FM good practices.
• This involves contractor appointment and contractor management in delivery of FM and statutory compliance.

Qualifications & Experience:

• Previous relevant experience in office or facilities management or similar.
• IOSH management safety certification.
• Effective research, data gathering, and analysis skills.
• Good interpersonal and communication skills.