Workplace Culture & Community Lead

Lloyds Banking Group

Leeds

Hybrid

GBP 50,000 - 70,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

30 days holiday plus bank holidays

Range of wellbeing initiatives

Job summary

A leading banking institution in the UK is seeking a Workplace Culture & Community Lead to enhance workplace experience and community engagement across various locations. This full-time role involves developing strategies, managing a team, and ensuring compliance with workplace governance. Candidates should have a strong background in leading engagement initiatives, strategic design, and effective communication with senior stakeholders. The position supports a hybrid working model, balancing workplace presence and remote flexibility.

Qualifications

Experience leading engagement programmes across multiple business areas.
Proven track record in designing strategy and overseeing delivery.
Ability to define and measure KPIs effectively.

Responsibilities

Lead and oversee workplace community activities across multiple UK hubs.
Develop and implement community strategies and frameworks.
Manage the Culture & Community team while driving workplace engagement.

Skills

Leadership in culture and community engagement

Strategic design and operationalisation

Strong communication skills

Stakeholder engagement

Understanding of governance and compliance

Tools

Collaboration tools (e.g., SharePoint, Teams)

Job description

Join to apply for the Workplace Culture & Community Lead role at Lloyds Banking Group

This role is part of the Workplace Experience team. The job is located in Leeds, Edinburgh & Bristol. It is a full‑time position with a hybrid working pattern: at least two days per week (40 %) must be spent in one of the company office sites.

About this opportunity

We aim to help everyone love their workplace, whether in head office locations, branches or at home. As Workplace Culture & Community Lead you will shape and oversee our Groupwide Workplace Communities operating model across UK and international hubs, translating strategy into delivery through clear frameworks, measurable objectives and effective BAU operations.

You will enable our Executive Community Leaders with direction, insight and support, and partner closely with multiple People propositions to align community activity to our wider Group objectives.

Key responsibilities

Lead and oversight Groupwide Workplace Communities operating model
Develop strategy, framework implementation & BAU run of Community structure across all UK hub locations
Responsible for delivery of retail workplace engagement / Community proposition activity
Lead & line manage Culture & Community team members
Define Workplace Communities objectives and KPIs
Lead facilitation of annual Hub Lead F2F off‑site
Facilitate and run monthly Community Leader Connect Forum with all site leaders
Manage relationships with People propositions and teams aligning Workplace Communities to wider People and Group objectives (working collaboratively with EVP, Culture, GCA, Learning & Development etc)
Lead strategy and operationalisation of workplace induction sessions across all hub locations – supporting compliance, culture and experience for all new starters; key role in supporting Group Induction journey ‘must‑win’ project
Define and manage Workplace Community Leaders objectives and measures
Manage local volunteer squads – ensuring impetus and guidance provided
Ensure Communities model compliance with H&S and other governance requirements
Engage with location Leadership Groups (G+) to drive meaningful action and alignment to Group Workplace initiatives
Support conversations between Workplace Community Leaders & GEC sponsors
Inform and support broader Workplace Experiential initiatives and changes (e.g. catering updates, operational changes)
Ensure interlock and alignment with Workplace operations teams
Own and integrate the Sports & Social Proposition refresh
Develop strategic direction for central Community Events – interlocking with key business partners & Events delivery teams to align with Group objectives
Support building of social enterprise hubs within key locations
Develop aligned strategy with DE&I – magnifying impact of colleague networks and communities with intersectional activity

What you'll need

Experience leading culture, community or people engagement programmes across multiple business areas
Confidence engaging senior stakeholders (G+ leaders and executive sponsors) and constructively challenging when needed
Proven ability to design strategy and operationalise frameworks, governance and BAU delivery
Ability to define KPIs, build scorecards and share insights through compelling narratives
Strong written and visual communication for executive audiences (agendas, papers, presentations)
Awareness of workplace compliance and governance (incl. Health & Safety)
Budget stewardship and expense governance with an ROI mindset

Additional desirable experience

Line management experience with a focus on coaching, performance and capability
Familiar with hybrid community‑building, including remote‑first
Strong awareness of existing LBG colleague propositions
Experience driving inclusion, diversity and social enterprise initiatives
Comfortable with facilitating listening sessions and cross‑functional working groups
Skillful with collaboration and reporting tools (e.g., SharePoint, Teams)

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion. We are committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package and a dedicated Working with Cancer Initiative.

We provide reasonable workplace adjustments for colleagues with disabilities and offer a Disability Confident Scheme. Our interview process can be adapted to reduce or remove barriers – just let us know.

Benefits