Workplace Coordinator

Confidential; Reading; On-site; GBP 24,000 - 32,000; Full time

Job summary

Confidential is seeking a highly organised Workplace Coordinator for Reading to own designated floors and ensure an exceptional workplace experience. You will work with Facilities, IT, Maintenance and cleaning teams to identify, report and resolve issues, keeping stakeholders informed and operations running smoothly.

The role involves managing meeting rooms, AV setup, stock levels and daily checks across spaces, with a focus on proactive problem-solving and outstanding service for employees and

Qualifications

• Candidates must be highly organised and proactive in a fast-paced environment.
• Customer-focused mindset with passion for a great workplace experience.
• Confident communicator able to build relationships across teams.
• Comfortable coordinating with Facilities, IT, Maintenance and service partners.

Responsibilities

• Take full ownership of designated floors and surrounding areas for an excellent workplace experience.
• Ensure tickets and jobs are reported, tracked and closed promptly with other departments.
• Coordinate planned works to minimise disruption and maximise satisfaction.
• Build strong relationships with colleagues, clients and service partners.
• Manage daily meeting room operations and ensure AV equipment works correctly.
• Provide on-the-ground support for meetings to ensure smooth delivery.
• Oversee stationery stock and supplies in print areas.
• Conduct daily workplace checks across photocopiers, rooms and spaces.
• Act as an ambassador for Three technology applications to aid floor management.
• Support Facilities with subcontracted services to meet standards.

Skills

Highly organised

Customer-focused

Excellent communicator

Cross-team collaboration

Proactive problem solving

Job description

Workplace Coordinator Reading

Location: Reading
Salary: Competitive, depending on experience
Contract: Temporary - 1st September - 31st December
Sector: Facilities Management / Workplace Services

Our client, a leading Facilities Management service provider, is looking for an enthusiastic and highly organised Workplace Coordinator to join their team in Reading.

This is a fantastic opportunity for someone who takes pride in creating an exceptional workplace experience and enjoys working in a busy, customer-focused environment. You will take ownership of designated floors and surrounding areas, ensuring they are well maintained, fully operational and provide an outstanding experience for employees and visitors.

The Role

As Workplace Coordinator, you will be the key point of contact for the day-to-day workplace experience across your designated areas. Working closely with Facilities, IT, Maintenance, Cleaning and other service partners, you will ensure issues are identified, reported and resolved promptly, while maintaining excellent communication with key stakeholders.

Key Responsibilities

• Take full ownership of designated floors and surrounding areas, ensuring they consistently provide an excellent workplace experience.
• Collaborate closely with IT, Maintenance, Cleaning and other key departments to ensure tickets and jobs are reported, tracked and closed out in a timely manner.
• Coordinate planned works with relevant teams, ensuring activities are scheduled at times that minimise disruption and maximise customer satisfaction.
• Build and maintain excellent working relationships and communication with colleagues, clients and service partners.
• Carry out the daily management of meeting rooms, ensuring they are clean, tidy, fully operational and that AV equipment is working correctly.
• Provide on-the-ground support for meetings when required, helping to ensure they run smoothly and professionally.
• Manage stationery stock levels within print areas and ensure supplies are readily available.
• Conduct daily preventative maintenance and workplace checks across photocopiers, meeting rooms, breakout areas, kitchenettes and collaboration/think spaces.
• Act as an ambassador for Three technology applications, supporting the effective management of the floors and encouraging colleagues to make full use of the available technology.
• Support the Facilities team with the management of subcontracted services, helping to ensure agreed standards and service levels are consistently achieved.
• Identify opportunities to improve the workplace experience and proactively address issues before they impact customers.

About You

• Highly organised, proactive and able to take ownership.
• Customer-focused, with a genuine passion for delivering an excellent workplace experience.
• A confident communicator who can build strong relationships across multiple teams.
• Comfortable working with a range of internal departments and external service providers.
• Practical and solutions-focused, with excellent attention to detail.
• Able to prioritise effectively in a fast-paced workplace environment.
• Confident using workplace technology and systems.
• Experienced within Facilities Management, Workplace Services, Property, Hospitality or a similar customer-focused environment.

Why Apply?

This is an excellent opportunity to join an established FM service provider and play a key role in delivering a high-quality, professional and engaging workplace experience.

If you're a proactive and personable individual who enjoys being hands-on, solving problems and making a visible difference to the workplace, we'd love to hear from you.