Workplace Assistant

Cushman & Wakefield; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Workplace Assistant to join their Facilities Management team in London. This exciting role involves overseeing daily operations, ensuring compliance with policies, and managing maintenance programs for a dynamic work environment. The ideal candidate will possess strong communication and financial management skills, with a background in facilities management. This is a fantastic opportunity to contribute to a leading global firm known for its commitment to transforming workplaces and enhancing client experiences. If you're passionate about creating efficient and effective environments, this role is perfect for you.

Qualifications

• 3-5 years experience in commercial or industrial real estate.
• Ability to read construction specifications and blueprints.

Responsibilities

• Ensure day-to-day operations of the facility are maintained.
• Prepare budgets and financial reports related to the facility.
• Respond to maintenance and cleaning requests promptly.

Skills

Communication Proficiency

Technical Proficiency

Problem Solving

Leadership

Teamwork Orientation

Relationship Management

Financial Management

Education

Associate’s degree in facilities management

Bachelor’s degree in related field

Tools

CMMS/Work Order Management

Microsoft Office Suite

Financial Systems (Yardi)

Job description

locations Client Site - GBR - London - 122 Leadenhall Street

time type Full time

posted on Posted Yesterday

time left to apply End Date: June 23, 2025 (30+ days left to apply)

job requisition id R271380

Job Title

Workplace Assistant

Job Description Summary

Job Description

Workplace Assistant

Global Occupier Services – Facilities Management

London

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 52,000 employees in more than 60 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $5 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.

We have an exciting opportunity for an experienced Workplace Assistant to join our growing Global Occupier Services - Facilities Management team, based in London:

Essential Functions and Responsibilities:

• Ensure the day-to-day operations of the facility(s) or campus, including janitorial, life-safety, engineering, site services, and general maintenance are implemented and carried out in a manner consistent with C&W policies and client directives.
• Review all contracts regularly, bid out as required, and confirm invoices match contract pricing.
• Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties.
• Respond promptly to requests for building maintenance, repairs, cleaning needs, etc., from building occupants, and implement ongoing contract programs to address and resolve needs and problems under the direction of the Facility Manager.
• Compile information to ensure all site-specific documentation and reports are completed accurately and on time, including property manuals, emergency procedures, compliance logs, and other documentation as required.
• Prepare budgets, financial reports (monthly and quarterly), contracts, expenditures, and purchase orders related to the facility(s) or complex.
• Assist in developing capital budgets, maintenance plans, and cost reduction initiatives.
• Collect, analyze, and prepare reports on statistical data to assess facility management objectives.
• Familiarize thoroughly with management contracts, vendor agreements, and building/facility contracts.
• Monitor and ensure tenant and vendor compliance with insurance requirements and coordinate claims as needed.
• Proactively inspect the facility and report findings or issues to the Facility Manager.

Key Competencies:

1. Communication Proficiency (oral and written)
2. Technical Proficiency
3. Problem Solving/Analysis
4. Leadership
5. Teamwork Orientation
6. Relationship Management
7. Financial Management

Education:

• Associate’s degree in facilities management, building, business, or related field required
• Bachelor’s degree preferred

Experience:

• 3-5 years relevant experience, preferably in commercial or industrial real estate with facility management experience
• Experience in maintenance, construction, engineering, and property operations preferred
• CMMS/Work Order Management experience is preferred

Additional Qualifications:

• Certifications such as CFM, IFMA, BOMA recommended; other engineering or technical certifications a plus
• Ability to read construction specifications and blueprints
• Understanding of management agreements and contract language
• Experience with Building Management Systems
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong financial management skills including budgeting and forecasting
• Knowledge of Financial Systems (Yardi a plus)

Work Environment:

This role operates in a professional office environment and may require travel between properties in varying weather conditions.

C&W is an equal employment opportunity employer, committed to diversity and inclusion. We encourage applicants from all backgrounds to apply.