Workforce Solutions Service Lead (Internal Only)

Royal Devon; Exeter; Hybrid; GBP 58,000 - 65,000; Full time

Benefits offered by this job

NHS Pension

Cycle to work

Staff discounts

Flexible working

Nursery onsite

Job summary

Royal Devon University Healthcare NHS Foundation Trust is inviting internal applicants for the Workforce Solutions Service Lead role. You will lead the Workforce Solutions team, manage suppliers and service performance, prioritise the product roadmap and deliver secure, accessible, user-centred services.

The post requires strong workforce systems knowledge and experience in service or product leadership, supplier and contract management, line management and agile working.

Qualifications

• Strong workforce systems knowledge and experience of service or product leadership.

Responsibilities

• Lead and develop the Workforce Solutions team and manage suppliers and service performance.

Skills

Leadership

Contract management

Line management

Agile working

Stakeholder communication

Workforce systems knowledge

Tools

ESR

Rostering

Expenses

Job planning

Recruitment

Learning management

EVA

Job description

Vacancies Workforce Solutions Service Lead (Internal Only)

Role Summary

The Workforce Solutions Service Lead is a key role in the Workforce Solutions team which delivers the Workforce Systems & Data Projects, Intelligence and System Support in the wider HR digital services. As the Workforce Solutions Service Lead you will own and be responsibility for the successful delivery of HR system management and enhancement optimisation.

About the Role

More detail about the role

Substantive appointment | People Directorate | Band 8a – subject to matching

We are inviting applications from existing Trust colleagues for the substantive post of Workforce Solutions Service Lead. This is a key leadership role responsible for the effective management, development and optimisation of our workforce systems and digital services, including ESR, rostering, expenses, job planning, recruitment, learning management and EVA.

The successful candidate will lead and develop the Workforce Solutions team, manage suppliers and service performance, prioritise the product roadmap and work with senior stakeholders to deliver secure, accessible and user-centred services. You will bring strong workforce systems knowledge, experience of service or product leadership, supplier and contract management, line management, agile working and the ability to communicate and resolve complex issues.

This vacancy is open to internal applicants only.

Interview Date: Week Commencing19th-23rd October 2026. Those shortlisted will be expected to deliver a 10 minute presentation on the following two bullets points:

• 1. The Key to Delivering Quality Workforce Information
• 2. What makes Workforce Systems Enablers to Business Performance

For further information please contact: Miss Larry Webb ( Associate Director of People Services) on [e-mail]

This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation TrustandNorthern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state‑of‑the‑art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world‑class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

Workforce Solutions Service Lead (Internal Only)

• Salary Band 8a: £57,528 - £64,750 per annum pro rata
• Frequency Annual
• Vacancy Reference 185-329-14456
• Contract Type Permanent
• Closing Date 16 October, 2026
• Job Category Executive/Management
• Staff Group Additional Clinical Services