Workforce Planner

Huntress; Exeter; On-site; GBP 22,000 - 26,000; Full time

Job summary

Huntress in Exeter is seeking a dedicated Workforce Planner to help coordinate schedules and ensure staff are in the right place at the right time. You will join a busy, supportive team where every rota decision impacts daily operations.

The role emphasizes strong organisation, attention to detail, and proactive problem-solving in a fast-paced environment. Rotating shifts are required, offering a stable permanent position within the team.

Qualifications

• Strong organisational skills with excellent attention to detail.
• Confidence working with systems, data and schedules.
• Excellent communication skills and a proactive approach.
• Ability to stay calm, prioritise effectively and solve problems under pressure.
• Experience in workforce planning, scheduling, coordination or administration would be advantageous.
• Positive team player who enjoys working in a busy environment.

Responsibilities

• Creating and managing staff rotas to ensure operational requirements are met.
• Coordinating shift allocations and workforce schedules.
• Monitoring absences, annual leave and last-minute changes, arranging cover where required.
• Responding to scheduling queries via phone and email.
• Maintaining accurate records across workforce planning and payroll systems.
• Identifying and resolving resource gaps and scheduling conflicts.
• Working closely with colleagues and managers to ensure service levels are maintained.
• Supporting administrative projects and continuous improvement initiatives.

Skills

Staff rota management

Scheduling coordination

Data interpretation

Attention to detail

Communication skills

Team player

Job description

Workforce Planner

Exeter | £28,200 | Permanent

Do you thrive in a fast-paced environment where no two days are the same? Are you a natural organiser who enjoys solving problems, coordinating people and keeping operations running smoothly?

We're looking for a Workforce Planner to join a busy and supportive team in Exeter. This is a fantastic opportunity for someone with strong administration, scheduling or coordination skills who enjoys making things happen behind the scenes and playing a key role in day-to-day operations.

As a Workforce Planner, you'll be at the heart of the operation, ensuring the right people are in the right place at the right time while adapting quickly to changing demands.

What you'll be doing:

• Creating and managing staff rotas to ensure operational requirements are met
• Coordinating shift allocations and workforce schedules
• Monitoring absences, annual leave and last-minute changes, arranging cover where required
• Responding to scheduling queries via phone and email
• Maintaining accurate records across workforce planning and payroll systems
• Identifying and resolving resource gaps and scheduling conflicts
• Working closely with colleagues and managers to ensure service levels are maintained
• Supporting administrative projects and continuous improvement initiatives

What we're looking for:

• Strong organisational skills with excellent attention to detail
• Confidence working with systems, data and schedules
• Excellent communication skills and a proactive approach
• The ability to stay calm, prioritise effectively and solve problems under pressure
• Experience in workforce planning, scheduling, coordination or administration would be advantageous
• A positive team player who enjoys working in a busy environment

What's in it for you?

• Permanent opportunity with long-term career prospects
• Varied and fast-paced role where you can make a real impact
• Supportive team environment
• Opportunity to develop valuable planning and coordination skills

Hours: Rotating shifts between 7:00am and 7:00pm, including 1 in 4 weekends.

If you enjoy planning, problem-solving and keeping things running smoothly behind the scenes, we'd love to hear from you.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.