Workforce Planner

Huntress - Maidstone; Exeter; On-site; GBP 25,000 - 31,000; Full time

Job summary

Huntress is supporting Exeter-based operations with a permanent Workforce Planner role. You will create and manage staff rotas, coordinate shift allocations, monitor absences and changes, and respond to scheduling queries to keep operations running smoothly.

The position emphasizes accuracy, proactive problem‑solving and teamwork within a busy environment. You will work closely with managers to maintain service levels, update payroll and scheduling records, and contribute to improvement

Qualifications

• Experience with scheduling staff and coordinating shifts.
• Strong administrative abilities and attention to detail.
• Excellent communication skills and proactive approach.
• Experience in workforce planning, scheduling, coordination or administration would be advantageous.

Responsibilities

• Create and manage staff rotas to meet operational requirements.
• Coordinate shift allocations and workforce schedules.
• Monitor absences, annual leave and last‑minute changes; arrange cover.
• Respond to scheduling queries via phone and email.
• Maintain records across workforce planning and payroll systems.
• Identify and resolve resource gaps and scheduling conflicts.
• Work with managers to ensure service levels are maintained.
• Support administrative projects and continuous improvement initiatives.

Skills

Scheduling

Administration

Coordination

Attention to detail

Tools

Payroll systems

HRIS

Job description

Workforce Planner

Exeter | £28,200 | Permanent

Do you thrive in a fast-paced environment where no two days are the same? Are you a natural organiser who enjoys solving problems, coordinating people and keeping operations running smoothly?

We're looking for a Workforce Planner to join a busy and supportive team in Exeter. This is a fantastic opportunity for someone with strong administration, scheduling or coordination skills who enjoys making things happen behind the scenes and playing a key role in day-to-day operations.

What you'll be doing:

• Creating and managing staff rotas to ensure operational requirements are met
• Coordinating shift allocations and workforce schedules
• Monitoring absences, annual leave and last-minute changes, arranging cover where required
• Responding to scheduling queries via phone and email
• Maintaining accurate records across workforce planning and payroll systems
• Identifying and resolving resource gaps and scheduling conflicts
• Working closely with colleagues and managers to ensure service levels are maintained
• Supporting administrative projects and continuous improvement initiatives

What we're looking for:

• Strong organisational skills with excellent attention to detail
• Confidence working with systems, data and schedules
• Excellent communication skills and a proactive approach
• The ability to stay calm, prioritise effectively and solve problems under pressure
• Experience in workforce planning, scheduling, coordination or administration would be advantageous
• A positive team player who enjoys working in a busy environment

What's in it for you:

• Permanent opportunity with long-term career prospects
• Varied and fast-paced role where you can make a real impact
• Supportive team environment
• Opportunity to develop valuable planning and coordination skills
• Hours: Rotating shifts between 7:00am and 7:00pm, including 1 in 4 weekends.

If you enjoy planning, problem-solving and keeping things running smoothly behind the scenes, we'd love to hear from you.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK