Workforce Information & System Administrator

Countess of Chester Hospital; Chester; On-site; GBP 28,000 - 34,000; Full time

Job summary

Countess of Chester Hospital NHS Foundation Trust is seeking a passionate and motivated individual to join our Workforce Information Team. You will ensure workforce information in ESR is of the highest quality by actioning and updating employee and assignment changes.

You will produce workforce information reports with emphasis on analytics and data manipulation, support managers on Manager Self Service, and help improve HR processes across the organisation.

Qualifications

• Providing high quality, accurate, timely HR information to internal and external customers and stakeholders.
• Maintain admin processes to ensure workforce and payroll data are accurate and meet deadlines.
• Produce regular reports to the Trust Board, Executive Team, Managers and HR staff with required commentary.
• Create statistical reports and questionnaires for external bodies (NHSI) and coordinate with contributors.
• Support managers on Manager Self Service and drive HR process efficiency with standardized systems and training.

Responsibilities

• Providing high quality, accurate, timely and user friendly HR Information to internal and external customers and stakeholders (staff, managers, payroll, finance etc.).
• To maintain good administrative processes to ensure workforce information and payroll data are processed accurately and to deadlines
• Perform the process of producing regular reports to the Trust Board, Executive Team, Managers and HR staff, consulting over the content and format of these reports, investigating any unusual information requiring comment and ensuring that any necessary commentary, analysis or supplementary notes are provided
• Produce statistical reports and questionnaire responses related to workforce issues required by external stakeholders (such as NHSI etc..) within the timescales set and to the standard required. Liaise with external bodies and internal contributors regarding the information.

Job description

Working Full time 37.5 hours per week
We are looking for a passionate and motivated individual who is keen to join our talented Workforce Information Team . You will be expected to ensure workforce information in ESR is of the highest quality by actioning and updating employee and assignment changes. Also responsible for the production of workforce information reports emphasising analytic and data manipulation skills are key.

Working Full time 37.5 hours per week
We are looking for a passionate and motivated individual who is keen to join our talented Workforce Information Team . You will be expected to ensure workforce information in ESR is of the highest quality by actioning and updating employee and assignment changes. Also responsible for the production of workforce information reports emphasising analytic and data manipulation skills are key.
Support to managers on their use of Manager Self Service will be a key way to ensure high quality data. You will also be responsible for improving the efficiency of HR processes and ensuring standardised systems are implemented across the whole organisation and to provide training on systems and processes for staff new in post.
If invited to interview please be available across 14th and 15th October to select your time slot.
We look forward to meeting you.

• Providing high quality, accurate, timely and user friendly HR Information to internal and external customers and stakeholders (staff, managers, payroll, finance etc.).
• To maintain good administrative processes to ensure workforce information and payroll data are processed accurately and to deadlines
• Perform the process of producing regular reports to the Trust Board, Executive Team, Managers and HR staff, consulting over the content and format of these reports, investigating any unusual information requiring comment and ensuring that any necessary commentary, analysis or supplementary notes are provided
• Produce statistical reports and questionnaire responses related to workforce issues required by external stakeholders (such as NHSI etc..) within the timescales set and to the standard required. Liaise with external bodies and internal contributors regarding the information.

The Trust's services are provided from three locations:

• The Countess of Chester Hospital: providing 473 general and acute beds.
• Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire.
The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board.
The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery
For further details / informal visits contact: Name: Zoe Woods Job title: Senior Data Analyst Email address: [e-mail] Telephone number: 01244 835943